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Articlesby Amaury MurgadoNovember 22, 2010

How to Master Report Writing

Whenever anyone talks about report writing, images of my academy class and the boring report writing segment always comes to mind. What I didn't know then, but know now, is just how important report writing really is.

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Articlesby Amaury MurgadoOctober 11, 2010

Wargaming as Training

The reason wargaming training is so cost effective is that in its most basic form, the only resources an agency needs are time and imagination.

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Articlesby Amaury MurgadoSeptember 8, 2010

Developing Training Acronyms

One of the best ways to train law enforcement officers in a classroom setting is to chunk up material into quickly memorized bites. You can also maximize the effectiveness of training by using a variety of memory aids.

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Articlesby Amaury MurgadoAugust 9, 2010

Problem Solving

Though there are many decision-making formats, there is one common component that is more important than any other: defining the problem you are trying to solve. One of the key ways to do so is by framing.

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Complaint form on clipboard with black pen, ready for filing a formal written complaint
Articlesby Amaury MurgadoJuly 13, 2010

Dealing With Citizen Complaints

Once you realize that it's not personal, complaint response becomes a process not a confrontation. The key to dealing with any complaint is showing respect. By respecting yourself and others, everything else will fall into place.

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Articlesby Amaury MurgadoJune 1, 2010

Critical Incident Delegation and Documentation

Most officers place a great deal of emphasis on the tactical side of operations but forget that wars are now won through paperwork. That's why the warrior scribe is so important.

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