Motorola Solutions announced that Oakland, CA, selected the company's PremierOne CAD Software's "Disaster Recovery as a Service" (DRaaS) solution to help ensure the resilience of its computer-aided dispatch (CAD) operations in the event of a disaster. A CAD system enables emergency dispatch operators to initiate calls for service and dispatch first responders, as well as maintain real-time incident status information and alerts. In the event of an earthquake, wildfire or other disaster that disrupts their on-premises CAD system, DRaaS allows Oakland to have a fully functional CAD system in the cloud shortly after the agency reports the outage, enabling the creation (standing up) of a virtual communications center.
"Making the move to back up our on-premise CAD operations in the cloud was essential for us. Thus, the time spent working with Motorola Solutions to develop this DRaaS capability was time well spent," said Andrew 'Pete' Peterson, chief information officer, City of Oakland. "PremierOne CAD's cloud-based disaster recovery feature enables us to ensure geodiversity in our backup system, is cost-effective versus an expensive effort to duplicate our on-premise backup system and complements our city's vision of moving applications to the cloud. Motorola Solutions' expertise in public safety and the cloud will help make sure our CAD system works during a disaster – when it matters most."