Ohio Agency Adds New World Systems Software
New World is providing Westerville Public Safety Divisions with Aegis/MSP Computer Aided Dispatch (CAD), Law Enforcement Records Management, Mobile Computing and Field-based Reporting software developed in-house using proven Microsoft technology, industry-standard Windows Server and SQL Server.
The city of Westerville (Ohio) signed a licensing contract with New World Systems for its Aegis/MSP Public Safety Solution on the Microsoftplatform to replace an aging system, eliminate redundant processes and provide much greater access to public safety information, the company announced.
Officials with the Westerville Division of Police and Communications Department selected New World's software solutions to improve efficiency and expand capabilities for Westerville police officers, dispatchers and command staff, according to the company.
"A team of representatives from our communications, fire, information systems, and police divisions conducted a thorough and exhaustive study into various software systems and vendors," according to Police Chief Joe Morbitzer. "Overwhelmingly, the team found New World Systems to be an excellent fit for our organization."
Because the team was looking for a long-term software partner, company stability, service and support reputation as well as commitment to continued software development were very important to Westerville officials.
New World is providing Westerville Public Safety Divisions with Aegis/MSP Computer Aided Dispatch (CAD), Law Enforcement Records Management, Mobile Computing and Field-based Reporting software developed in house using Microsoft technology, industry-standard Windows Server and SQL Server.
The completely integrated solutions will improve reporting and increase access to information for the Division of Police and the Communications Department. Because information automatically flows from application to application, New World's integrated software will also help to ensure the accuracy and availability of Westerville's public safety data when officers and command staff need it most.
Advanced workflow and easy-to-use Windows functionality will enable Westerville police officers to quickly complete and submit incident reports electronically, reducing paperwork and ensuring officers stay more visible out in the community.
"It will allow us to interface all of our technology components to improve organizational efficiency," said Chief Morbitzer. "As a result, our staff will spend less time on fractured and multiple entries of data and more time focusing on preventative law enforcement measures."
More Technology

Safariland Solis Rethinks Concealable Duty
What if Level I retention didn’t require a full duty rig? Safariland’s Solis delivers trusted ALS security in a streamlined OWB platform built for administrative and plainclothes professionals who need protection without the bulk.
Read More →
How Patrolfinder Uses Data to Make Streets Safer
Law enforcement agencies have long relied on instinct and routine to optimize patrols. Patrolfinder uses data to help agencies see where officers go — and where they don’t — to improve visibility and maximize coverage.
Read More →
Crime Prevention by Merging Tech with Human Intervention
Elite Interactive Solutions tackles crime prevention with technology and human intervention, working closely with local police to provide insights when a response is needed. The key is to blend the latest in remote video monitoring, artificial intelligence, and a well-trained agent with eyes on the scene.
Read More →
Case Study Details Integration of Body-Worn Cameras with CAD
The Billerica Police Department (Massachusetts) improved transparency and accountability, sharpened evidence management, and reduced manual hours by integrating Axis Communications body-worn cameras with its Computer-Aided Dispatch (CAD) system.
Read More →
ZeroEyes Public Safety Alerts Integrates Samdesk for Real-Time Risk Detection and Awareness
ZeroEyes has integrated Samdesk into its Public Safety Alerts platform to deliver faster, verified intelligence to help organizations understand emerging risks and respond quickly.
Read More →
NJ Police Department Combines Strong Technology & Public Safety Strategy
The Fort Lee Police Department in New Jersey has modernized with Genetec Security Center, including video management, automatic license plate recognition (ALPR), and Clearance digital evidence management.
Read More →
Pimloc & Dynamic Workflow Solutions Partner to Deliver Data Management and Automated Redaction
The joint redaction solution from Pimloc and Dynamic Workflow Solutions helps agencies reduce FOIA response time and compliance risk by automatically redacting faces, license plates, and other sensitive information from digital evidence.
Read More →
The University of Alabama Rolls Out Couter-Drone Technology
The University of Alabama is using D-Fend Solutions as a counter-drone technology supplier for campus and game-day airspace security. The University integrates D-Fend’s EnforceAir into its Emergency Operations Center (EOC), utilizing a unified command framework to collaborate with local, state, and federal partners during major events.
Read More →
Motorola Solutions Now Part of the Cyber Threat Alliance
Motorola Solutions is now part of the Cyber Threat Alliance, the first formally organized nonprofit group of cybersecurity practitioners that work together in good faith to share threat information and improve global defenses against advanced cyber adversaries.
Read More →
Genetec 2026 State of Physical Security Report Reveals Public Safety Priorities & Challenges
Survey results from Genetec’s 2026 State of Physical Security Report highlight the demand for integrated systems that improve response times and reduce investigative workload. Nearly nine in 10 respondents said they use security data to help keep officers safe.
Read More →

