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Hexagon Releases HxGN OnCall Portfolio

Hexagon's HxGN OnCall is designed to deliver robust capabilities across dispatch, records, analytics, and major event management.

Hexagon today introduced HxGN OnCall, a comprehensive portfolio of next-generation public safety solutions. Delivering a transformative user experience -- and leveraging connected capabilities spanning incident management, dispatch, field operations, records, analytics, reporting, mobility and major event management – Hexagon says HxGN OnCall provides public safety agencies with a cohesive set of solutions designed to increase operational agility and quickly adapt to changing demands. Available on-premises or in the cloud, HxGN OnCall is made to be the ideal solution for agencies of all sizes to build safer, more resilient communities.

Unveiled at HxGN LIVE, Hexagon's international digital technology conference, the company says HxGN OnCall meets a wide range of public safety needs. With flexible access via browsers and mobile apps, the portfolio includes:

•             HxGN OnCall Dispatch, the latest evolution of Hexagon's market-leading computer-aided dispatch (CAD) system;

•             HxGN OnCall Records, a robust records management system for capturing, managing and quickly accessing data;

•             HxGN OnCall Analytics, a powerful visual reporting and analytics tool extending agencywide access to insights for evidence-based analysis and decision-making; and

•             HxGN OnCall Planning & Response, a collaborative platform for managing the entire life cycle of major incidents and events, from initial assessment to post-event review.

Together, these suites are designed to deliver the holistic insights and coordinated capabilities needed to advance the efficiency and effectiveness of public safety provision.

"In a time when public safety organizations are facing unprecedented pressures, the HxGN OnCall portfolio delivers the capabilities and agility needed to adapt to changing demands in ways that are timely, cost-effective and sustainable," said Steven Cost, president of Hexagon's Safety & Infrastructure division. "Building on nearly three decades of domain expertise and leveraging the newest technological innovations of UX, cloud and mobility, HxGN OnCall delivers a flexible, scalable suite of next-generation solutions that enable first responders to move quickly and ensure cities are safe."

By linking personnel, workflows, systems, sensors, organizations and information, HxGN OnCall enables public safety agencies to take effective action sooner. They can better contain incidents, deliver greater outcomes and proactively mitigate risks to avert developing situations.

The HxGN OnCall user interface also increases agency agility by delivering only the most relevant data and tools for the task at hand. A dynamic and intuitive UX provides clear insight and streamlined workflows to reduce the time between initial alerts and taking effective action. This feature improves efficiency in day-to-day operations and makes a significant difference in life or death during an emergency.

HxGN OnCall delivers cost-effective solutions with simplified administration. Web and mobile clients eliminate specialized client hardware and virtualized desktop infrastructure for supporting remote users. Cloud-based implementations with platforms like Microsoft Azure offer security, physical resilience and elastic scalability without capital expenditure or the administrative burden of a supporting IT environment, extending the accessibility of HxGN OnCall's market-leading capabilities to smaller agencies.

"With HxGN OnCall, cities of all sizes have access to the most advanced public safety technologies available," said Kalyn Sims, CTO of Hexagon's Safety & Infrastructure division. "The current market landscape requires agencies to choose between products and capabilities based on budgets and resources. HxGN OnCall eliminates this difficult decision because it is one portfolio of solutions that serves the needs of all agencies. No longer are leading-edge capabilities reserved for bigger cities with large budgets. Now, smaller communities can take advantage of state-of-the-art technologies and enjoy greater safety and security."

For more information about the HxGN OnCall portfolio of public safety solutions, visit

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