Police Magazine Logo
MenuMENU
SearchSEARCH

Hexagon Releases HxGN OnCall Portfolio

Hexagon's HxGN OnCall is designed to deliver robust capabilities across dispatch, records, analytics, and major event management.

June 12, 2019
3 min to read


Hexagon today introduced HxGN OnCall, a comprehensive portfolio of next-generation public safety solutions. Delivering a transformative user experience -- and leveraging connected capabilities spanning incident management, dispatch, field operations, records, analytics, reporting, mobility and major event management – Hexagon says HxGN OnCall provides public safety agencies with a cohesive set of solutions designed to increase operational agility and quickly adapt to changing demands. Available on-premises or in the cloud, HxGN OnCall is made to be the ideal solution for agencies of all sizes to build safer, more resilient communities.

Unveiled at HxGN LIVE, Hexagon's international digital technology conference, the company says HxGN OnCall meets a wide range of public safety needs. With flexible access via browsers and mobile apps, the portfolio includes:

Ad Loading...

•             HxGN OnCall Dispatch, the latest evolution of Hexagon's market-leading computer-aided dispatch (CAD) system;

•             HxGN OnCall Records, a robust records management system for capturing, managing and quickly accessing data;

•             HxGN OnCall Analytics, a powerful visual reporting and analytics tool extending agencywide access to insights for evidence-based analysis and decision-making; and

•             HxGN OnCall Planning & Response, a collaborative platform for managing the entire life cycle of major incidents and events, from initial assessment to post-event review.

Together, these suites are designed to deliver the holistic insights and coordinated capabilities needed to advance the efficiency and effectiveness of public safety provision.

Ad Loading...

"In a time when public safety organizations are facing unprecedented pressures, the HxGN OnCall portfolio delivers the capabilities and agility needed to adapt to changing demands in ways that are timely, cost-effective and sustainable," said Steven Cost, president of Hexagon's Safety & Infrastructure division. "Building on nearly three decades of domain expertise and leveraging the newest technological innovations of UX, cloud and mobility, HxGN OnCall delivers a flexible, scalable suite of next-generation solutions that enable first responders to move quickly and ensure cities are safe."

By linking personnel, workflows, systems, sensors, organizations and information, HxGN OnCall enables public safety agencies to take effective action sooner. They can better contain incidents, deliver greater outcomes and proactively mitigate risks to avert developing situations.

The HxGN OnCall user interface also increases agency agility by delivering only the most relevant data and tools for the task at hand. A dynamic and intuitive UX provides clear insight and streamlined workflows to reduce the time between initial alerts and taking effective action. This feature improves efficiency in day-to-day operations and makes a significant difference in life or death during an emergency.

HxGN OnCall delivers cost-effective solutions with simplified administration. Web and mobile clients eliminate specialized client hardware and virtualized desktop infrastructure for supporting remote users. Cloud-based implementations with platforms like Microsoft Azure offer security, physical resilience and elastic scalability without capital expenditure or the administrative burden of a supporting IT environment, extending the accessibility of HxGN OnCall's market-leading capabilities to smaller agencies.

"With HxGN OnCall, cities of all sizes have access to the most advanced public safety technologies available," said Kalyn Sims, CTO of Hexagon's Safety & Infrastructure division. "The current market landscape requires agencies to choose between products and capabilities based on budgets and resources. HxGN OnCall eliminates this difficult decision because it is one portfolio of solutions that serves the needs of all agencies. No longer are leading-edge capabilities reserved for bigger cities with large budgets. Now, smaller communities can take advantage of state-of-the-art technologies and enjoy greater safety and security."

Ad Loading...

For more information about the HxGN OnCall portfolio of public safety solutions, visit www.hexagonsafetyinfrastructure.com/oncall.

More Technology

Image of a persons hands on keyboard of laptop with screen that displays multiple images from security cameras
TechnologyFebruary 11, 2026

Genetec Adds New Capabilities for Security Center SaaS Users

Genetec has launched new investigation capabilities in Genetec Security Center SaaS to reduce investigation time from hours to minutes across complex, multi-site, and multi-vendor environments.

Read More →
man in business attire against a black and blue corrugated background and headlines for Versaterm and the man's name and title.
TechnologyJanuary 28, 2026

Versaterm Appoints New Chief Technology Officer

Johann Jooste brings more than two decades of experience designing scalable platforms for law enforcement and emergency services to his new role as chief technology officer at Versaterm.

Read More →
Image of two police officers working on a laptop with logo for CentralSquare and headline Milestone: 1,000+ Cloud Deployments.
TechnologyJanuary 28, 2026

CentralSquare Surpasses 1,000 Cloud Deployments

CentralSquare Technologies has exceeded its Cloud 1000 initiative, reaching 1,065 cloud deployments for public safety agencies.

Read More →
Ad Loading...
Screenshot image of gun detection software showing images of firearm detections.
TechnologyJanuary 21, 2026

ZeroEyes Marks Successful 2025 Highlighted by Rapid Growth, Expanded Partnerships, 1,000+ Confirmed Real World Firearm Detections

AI gun detection company ZeroEyes has doubled its partner channel and expanded its operations center to meet growing demand, plus has surpassed 1,000 verified alerts of confirmed gun detections.

Read More →
Closeup photo of man's hand using a thumg to push a push to talk button with phone on table.
TechnologyJanuary 21, 2026

Pryme Partners with Tango Tango to Deliver Hands-Free Push-to-Talk Communication for Public Safety & Security

Pryme, a manufacturer of top-grade communication accessories for two-way radios and PoC applications, has partnered with Tango Tango, a mobile application that connects smartphones to existing two-way radio systems.

Read More →
Blue tinted background of a police dispatcher with headline Flock Safety + Coreforce Integation
TechnologyJanuary 7, 2026

Flock Safety and Coreforce Partner to Enhance Real-Time Awareness and Operational Efficiency for Law Enforcement

A new integration partnership will enable Flock Safety hotlist alerts and license plate recognition (LPR) searches directly in Coreforce’s Real-Time Crime Center (RTCC) and Digital Evidence Management System (DEMS) platform.

Read More →
Ad Loading...
Thumbnail image for video series POLICE From the Show Floor featuring DroneSense by Versaterm
Technologyby Wayne ParhamDecember 18, 2025

From the Show Floor: DroneSense by Versaterm

Learn about DroneSense by Versaterm as POLICE talks with Ryan Bracken, head of product. He explains the rapid advancements in drone technology, capabilities, and software.

Read More →
thumbnail for video series POLCIE From the Show Floor, white headline for Versaterm, all set against a black background with police light bar.
Technologyby Wayne ParhamDecember 10, 2025

From the Show Floor: Versaterm

Learn more about Versaterm as POLICE visits with Rohan Galloway-Dawkins, chief product officer, to explore the company’s focus on a purpose-built platform for public safety.

Read More →
Thumbnail for POLICE video From the Show Floor: Motorola Solutions
Technologyby Wayne ParhamDecember 4, 2025

From the Show Floor: Motorola Solutions

In this video, learn about the Motorola Solutions ecosystem and how it provides tools that enhance the efficiency and safety of police officers. You’ll hear about the APX NEXT radio and SVX system, Assisted Narrative, and more.

Read More →
Ad Loading...
SponsoredNovember 3, 2025

Learning How to Manage Your Fleet?

Watch this tutorial on how fleet management platforms work. You’ll see how easily you can integrate fleet telematics, dash cameras, and asset management in a single pane of glass and manage your fleet more effectively.

Read More →