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The Colorado Springs Police Department has for years grappled with ongoing staffing shortages among police officers and in its communications center, which currently has 27 vacancies, according to Chief Adrian Vasquez.
Read More →Director of Coffee County 911 Communication Center Scott LeDuc had alerts sent to those in the area encouraging people to deactivate the “Crash Detection Mode” feature on their iPhones.
Read More →The Michigan State Police will be testing a pilot program in which 911 callers are sent a text informing them of how long it will be before a trooper arrives. If the anticipated arrival time changes, then they receive an update notification.
Read More →The NYPD is providing five additional call operators per tour to help handle the volume of calls. Once a call is received, instead of inputting the incident into a computer, the calls are made to dispatch officers.
Read More →Officers are still unable to use their car computers to conduct background checks. Instead, the officers must use encrypted radio to contact state police or highway patrol for further information.
Read More →Through this new “Locate Before Route” feature from Intrado, AT&T can quickly and more accurately identify where a wireless 911 call is coming from by using device GPS and hybrid information and then route the call to the correct 911 call center.
Read More →The Santa Cruz County Sheriff’s Office proposed the ordinance to the Board of Supervisors. Supporters say the goal is to reduce the number of racially motivated calls to law enforcement specifically and not to discourage people from using 911 to report legitimate concerns.
Read More →Reports of domestic violence increased in March in many cities as the coronavirus pandemic has spread across the United States.
Read More →NGA 911 LLC announced it has partnered with California to replace an outdated 9-1-1 system with the Next Generation of 9-1-1. NGA 911 says this new state-of-the-art technology puts California at the forefront of emergency preparedness.
Read More →Google is adding an automated text-to-speech feature to the Phone app on Pixel devices to make it easier to relay important information for emergency calls.
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