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Genetec demonstrated its Cloudrunner, Citigraf, and Clearance during IACP 2025 to show how they can provide law enforcement with a unified situational awareness to make cities safer.
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The Colorado Springs Police Department has for years grappled with ongoing staffing shortages among police officers and in its communications center, which currently has 27 vacancies, according to Chief Adrian Vasquez.
Read More →Director of Coffee County 911 Communication Center Scott LeDuc had alerts sent to those in the area encouraging people to deactivate the “Crash Detection Mode” feature on their iPhones.
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Shortages of call-takers and dispatchers as well as relentless workloads are overwhelming many of the nation’s 911 centers. Technology companies are searching for ways to make them more efficient and effective.
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Prepared’s communications software products allow callers to send video, images, and other data to emergency call center personnel and first responders.
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The Michigan State Police will be testing a pilot program in which 911 callers are sent a text informing them of how long it will be before a trooper arrives. If the anticipated arrival time changes, then they receive an update notification.
Read More →Emergency communications centers are under siege from stupid callers, malicious pranksters, and technological errors.
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911inform’s solution provides responding officers with precise information about the caller’s location and digital maps of the building.
Read More →The NYPD is providing five additional call operators per tour to help handle the volume of calls. Once a call is received, instead of inputting the incident into a computer, the calls are made to dispatch officers.
Read More →Officers are still unable to use their car computers to conduct background checks. Instead, the officers must use encrypted radio to contact state police or highway patrol for further information.
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