TN 911 Center Flooded by Pocket Dials from Music Festival Attendees
Director of Coffee County 911 Communication Center Scott LeDuc had alerts sent to those in the area encouraging people to deactivate the “Crash Detection Mode” feature on their iPhones.
Earlier this month, more than 80,000 people attended the annual Bonnaroo festival in Manchester, TN. And many of them were carrying iPhones that have a new feature from Apple that automatically calls 911 when the device is moved rapidly.
The result was an overwhelming number of pocket dial calls to the Coffee County 911 Communication Center that were triggered when festival goers danced to the live performances, WKRN reports.
Director of Coffee County 911 Communication Center Scott LeDuc had alerts sent to those in the area encouraging people to deactivate the “Crash Detection Mode” feature. He said the alerts were successful.
“It reduced the amount of calls that we were getting,” LeDuc said. “It probably reduced it 40 to 60 percent.”
With the help of Bonnaroo, Coffee County was able to locate each caller to confirm that the 911 call was false.
“If somebody dials 911, we have to answer the phone and we have to make sure that we go through all the protocols to make sure that everybody’s safe before we close out that call,” said LeDuc.
LeDuc said that he is grateful for first responders’ work in responding to the false calls at the festival.
More Patrol
5 Things to Know When Buying Backup Lights for Patrol Use
What is the value of a backup light, and what do you need to consider when selecting one? These smaller lights are invaluable as a secondary or special-purpose light and can be easily carried in a pocket or clipped to MOLLE gear, a key chain, shirt, or a vest.
Read More →
363 Fallen Officers Honored During National Police Week
In case you missed NELOMF’s annual Candlelight Vigil, here are all 363 names of the fallen officers whose names were added to the National Law Enforcement Officers Memorial this year.
Read More →
NYPD Officers Who Responded Quickly During IED Incident Recognized as NLEOMF Officers of the Month
Chief Aaron Edwards and Sgt. Luis Navarro were recognized by NLEOMF as Officers of the Month for their response during an IED incident and their actions that helped prevent harm to the public.
Read More →
National Police Survey Reveals How Americans View Policing Today
A new national survey offers a comprehensive look at how Americans view policing. The study uncovers public sentiment toward local vs. federal police, communications, crisis response, the use of AI in policing, and more.
Read More →
Streamlight TLR-7 X Selected as Standard Issue Pistol Light by Canadian Federal Police
The Canadian Federal Police will be adding a new duty pistol system, which will include Streamlight’s TLR-7 X and a Glock 45 MOS 7 pistol with a red dot sight.
Read More →
Fallen Law Enforcement Officers from Across the Country to be Honored During 38th Annual Candlelight Vigil on May 13th in Washington, D.C.
The National Law Enforcement Officers Memorial Fund (NLEOMF) will honor 363 fallen officers who have died in the line of duty as their names are added to the National Law Enforcement Officers Memorial during the annual Candlelight Vigil on May 13.
Read More →
What Should Be in Your IFAK?
What should every officer include in an IFAK? Sydney Vail, M.D., a veteran trauma surgeon and former SWAT surgeon, explains which components are needed and which are not, and stresses training.
Read More →
Olight Releases 2 New Baton Variants & the ArkPro Ultra Onyx Black
Olight has added two new lights to the Baton Series, the Baton 4 and the Baton Ultra. One new Baton features up to 1,600 lumens on turbo, and the other 1,800.
Read More →
Team Wendy Reveals New RECON Tactical Bump Helmet
Team Wendy’s new RECON Tactical bump helmet is configurable by color, retention, and accessories for rescue, tactical, and military mission needs. It features Zorbium foam pads, shell vents, and lattice cooling pads that balance impact absorption, airflow, and long-wear support.
Read More →
Garmont Tactical Introduces the T8 Specter LE Zip for LE Professionals
Garmont Tactical has a new 8-inch duty boot with a side zipper, the T8 Specter LE Zip. The boot is available now and features ankle support in a standard duty profile with polishable leather.
Read More →