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Next-generation 911 (NG 911) is a term that refers to the transition in public safety to broadband technology and multimedia-enabled operations that will enhance 911 capabilities for call centers and first responders. NG 911 relies on the implementation of an Emergency Services IP Network (ESInet) that lets a person send video, voice and text "calls" to a call center during an emergency.
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Verint's Audiolog for Public Safety is designed to help today's agencies reduce liability and risk, and comply with industry standards and regulations, including those associated with next-generation 911 (NG 911). It provides advanced call recording and the ability to instantly recall incident-based recordings to support investigations with increased access to key information.
Read More →Addressing the nation's leading public safety communications officials, the FCC's chairman said the commission's top three next-generation 911 priorities for public safety include location accuracy, establishment of a governance framework, and funding.
Read More →The National Emergency Number Association (NENA) and the Association of Public-Safety Communications Officials (APCO) International recently signed a joint statement of cooperation regarding Next Generation (NG) 911 migration and transition planning.
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