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Police officers and sheriff’s deputies across the country are many times handcuffed by the complexities of dealing with a transient—and often mentally ill—population. Fortunately, new ideas—as well as a few reliable old ones—are available to help.
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Last fall, the map of Southern California looked like that map of Nevada that goes up in flames at the start of old “Bonanza” TV reruns. On the front lines with county firefighters, law enforcement officials—particularly county sheriff’s department personnel—played a key role in protecting citizens threatened by the inferno.
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In retrospect, last year’s sniper crisis is as much an anomaly as it is a brilliant case study, holding surprises that would have rattled the most veteran of public information officers PIOs. But while it is impossible to anticipate every media situation, a few guidelines do exist.
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