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Lieutenant (Ret.)
Amaury Murgado retired as a special operations lieutenant with the Osceola County (Fla.) Sheriff's Office. He is a retired Master Sergeant from the Army Reserve, has almost 30 years of law enforcement experience, and has been involved with martial arts for decades.
In every call for service, you should think things through before you begin your response. Each call can be broken down into three phases: pre-response, response, and post-response.
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Most facets of supervising can be placed in one of two categories: action or admin. The action parts are what supervisors usually enjoy doing the most. The admin side is a different story.
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You get a call about a missing elderly white male who left his residence somewhere between 21:00 and 04:00 while his caregiver was sleeping. The gentleman is 74 years old and expected to be walking in dress clothes. He has a habit of wandering off.
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Support for your idea starts when you get decision-makers on your side by being brief and to the point.
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It's 13:30 on a Tuesday and dispatch advises you that someone called the local middle school saying he planted a bomb and it is set to go off at 14:30, just as school lets out. The school is waiting for law enforcement's response.
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A person with a bad attitude can be disruptive to the workplace, it's not something you want in your unit but before you face the issue head on, make sure you've documented their bad tendencies.
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The role of a law enforcement supervisor is to lead, motivate, and help accomplish the agency's mission. Nowhere in that role does it state you have to be everyone's friend.
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The officer told his ex-girlfriend that if she didn't get back together with him, he would call the agency himself and create a situation where they would have to kill him.
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You often hear the word "leadership" used, but it has become so cliché that the real meaning has been all but lost. Many have pushed away the management side of the house and have ignored the fact that being an effective manager is a big part of a leader's job.
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The victim advises she has been held captive along with her roommate (who is still at the residence) for a week. She tells you she was let out only to buy groceries. She is terrified. You have about 20 minutes before the suspect starts wondering where she is.
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