The Suffolk County Police Department (NY) headquarters 911 dispatch center has been reduced to using pen and paper after hackers took down the county government's computers and now help is being provided by the NYPD.

The cyber attack hit Suffolk County government computers Sept. 8, but operations are not yet back to normal. In addition to the 911 call center disruption, officers are still unable to use their car computers to conduct background checks. Instead, the officers must use encrypted radio to contact state police or highway patrol for further information, reports NBC New York.

The NYPD is providing five additional call operators per shift to help handle the calls and dispatching officers.

The apparent hackers have posted information on the dark web threatening to publish documents obtained from the hack until the county pays.