MIL-STD-810G is a series of testing standards and procedures issued by the United States Army, in order to identify products approved for use by all agencies and organizations within the Department of Defense. While these procedures were initially created specifically for the military, they have since become an important benchmark for numerous public and private sector organizations to verify if products will withstand challenging conditions throughout their service life.
"There's a common misconception that products can receive a blanket 'military standard certification' verifying the device is rugged in all respects," says Walls. "This is not the case. There are numerous tests and each test is broken down into different procedures. Tests can be modified, which is generally used as an excuse by vendors to make them easier to pass. However, Panasonic did not modify any MIL-STD-810G tests to try to water them down or make them easier.
Rather, Panasonic has modified a test to make it more challenging and indicative of something a product could face in the real world. Although these military standard tests are self regulated and do not require third party verification, Panasonic testing is conducted and certified by an internationally respected third party laboratory.
"Companies interested in buying mobile computers that declare some level of military testing need to ask about the specific tests that were conducted, the number of devices required to pass each test, if the tests were modified and who conducted and verified the test results," adds Walls.
Panasonic's reliability (as indicated by extremely low failure rates), is backed by a three-year standard warranty and Toughbook users rely on the company's extensive market knowledge, strong channel partnerships, unmatched customer support, financing, and a host of other options.