According to Beth Falls, a spokeswoman for the company, the software is easy to use. Photos are scanned into pre-designed templates, and a black-and-white or color document is created within minutes. The system is designed to make it easy for an officer in an emergency situation to quickly build a color photo bulletin and make it available to other agencies, the media, and the community.
"At the heart of the system, there is an address book that they can then get into," Falls explains. The computer then dials an 800 number and faxes are distributed to everyone who has been designated by the law enforcement agency in the address book. "It can cover a lot of territory in 15 minutes," she adds.
New Jersey and California automatically use this system as a part of the Amber alert. And according to Falls, the two systems work well together, in that black-and-white or color images are transmitted along with the written alert. It is expected that 31 states and 1,800 agencies will have the TRAK system by the end of this year. Ninety percent of the systems have been acquired through grants or donations, which, according to Ms. Falls, is the quickest and easiest way to secure one.
Without these grants, the computer, monitor, scanner, and printer cost approximately $3,500. "We go out of our way to beat the bushes to finance them so we can overcome financial barriers," Falls says.
Technology has also made it easier to use the existing emergency alert system for missing children alerts. This process may not be a simple one. In New York, for example, only portions of the state are able to use the system. While some problems are being worked out, a system of faxes will be used in other areas.