Police Magazine Logo
MenuMENU
SearchSEARCH

Communication Breakdown

Last Month Utah paid a lawyer and his client $40,000. The lawyer represented Jared Massey, a 20-something-year-old Vernal resident. Massey's cause of action was that a state trooper named Jon Gardner had used excessive force and thereby violated his civil rights by shocking him twice with a TASER during a Sept. 14 traffic stop.

April 1, 2008
4 min to read


Last Month Utah paid a lawyer and his client $40,000. The lawyer represented Jared Massey, a 20-something-year-old Vernal resident. Massey's cause of action was that a state trooper named Jon Gardner had used excessive force and thereby violated his civil rights by shocking him twice with a TASER during a Sept. 14 traffic stop.

Before we go any further, there are three things that you need to know: One, Trooper Gardner was cleared of any wrongdoing by his agency and the county where the incident occurred. Two, the majority of the incident was captured by a dashboard camera and circulated on YouTube. And finally, the state was probably smart to settle unless it could find a truly "reasonable" jury to decide the case.

Ad Loading...

I've watched the video three times. Here's essentially what happened. Trooper Gardner pulled Massey for speeding. He walks up to Massey's SUV and says, "How are you doing? You were going kind of fast. Need your license and registration." This is one of the few times that the two men clearly understand each other and each other's intentions during the 10 minutes captured by the dashboard camera. Another moment of clear communication comes when Massey—who stupidly wants to argue his guilt or innocence with the trooper on the side of the road—refuses to sign and accept the citation.

The trooper then orders Massey out of the vehicle. Massey is clearly not aware at this point that he is under arrest. He keeps arguing his case as Trooper Gardner orders him to "turn around and put your hands behind your back." Gardner pulls his TASER and continues to order Massey to turn around and put his hands behind his back. Massey is too clueless to realize that he is about to get zapped, so he turns his back on Gardner and starts to amble back to his vehicle. So, zap.

How you view this footage is clearly determined by your experience with traffic stops. If you are a cop or someone who has seen a lot of dashboard videos in which officers get killed, you can understand why Trooper Gardner decided to TASER motorist Massey as he moved toward his car. But to the public, this looks like a case of an officer of the law TASERing a guy just because he was arguing with him.

Don't believe me, take a quick scan of the following quotes from the comments that were submitted by readers of the Salt Lake Tribune at the bottom of the story announcing Massey's $40K award:

First, from the "all cops suck" crowd.

Ad Loading...
  • Officers are itching to shock people every chance they get.

  • Hopefully the state takes the full $40,000 out of that overzealous trooper's pocket…The trooper should get fired plus pay the $40,000.

Now, from the "support your local LEO" contingent.

  • What does it say about us as a society that we don't have the decency to listen to an officer of the law who has sworn to protect the public?

Finally, there are those who realize that there are a lot of gray areas in any contact between the police and the public and that police officers get killed in those gray areas.

  • The officer was within his rights…The kid was walking back to his car. Cops get shot in situations like this.

  • It's easy to sit back and pass judgment one way or the other based on the video, but the fact remains that officers are being killed at an alarming rate in roadside situations…

Ad Loading...

These last two statements are the words of the "reasonable man" that the Supreme Court has established as the standard for use of force by American police officers. They realize that it's a lot easier to Monday morning quarterback your actions than it is to do your job.

One of your missions as American law enforcement officers in the 21st century is to communicate clearly with the public, not just your orders during a traffic stop, but the dangers of your job. If you do so, you will cultivate more "reasonable men" to judge your actions in a court of law. And perhaps then state governments will have enough courage to contest lawsuits like the one that just enriched a Utah motorist and his lawyer.

Topics:Patrol
Subscribe to our newsletter

More Patrol

Clooudy sky background with a lot of blue, logo for DroneSense, and dates and location of an upcoming event.
PatrolFebruary 11, 2026

Versaterm Launches Innovation Summit for Public Safety Drone Operations

The two-day DroneSense Innovation Summit by Versaterm will bring together public safety and industry experts to define best practices for scaling drone operations.

Read More →
Thumnail for video series POLICE Topics, Tactics & Tips featuring a black background with police car lights and headline What Makes a Good LE Boot?
Patrolby Wayne ParhamFebruary 11, 2026

What Makes a Good LE Boot?

Learn what makes a boot good for police officers as POLICE visits with Kyle Ferdyn, of Garmont Tactical, who explains the features of boots and why each is needed in an LE boot.

Read More →
Red fabric background with blue and white Folds of Honor logo.
PatrolFebruary 4, 2026

Folds of Honor Opens Scholarship Application for Children and Spouses of Fallen or Disabled Service Members and First Responders

The application period for the Folds of Honor scholarship program is now open through the end of March. Scholarships support students from early education through postsecondary studies, easing the financial burden for families who have given so much in service to others.

Read More →
Ad Loading...
Closeup of hands reaching to pick up a ballistic helmet and a Team Wendy logo in a white box top center in the image.
PatrolFebruary 4, 2026

Team Wendy Now on GovX: Faster Verification and Discount Access for Eligible Professionals

With GovX verification now integrated directly into the Team Wendy checkout experience, eligible customers can confirm their status in just a few clicks and have the discount applied automatically.

Read More →
backgroudn image of desert with inset 5.11 logo and images of pant and boot.
PatrolJanuary 28, 2026

5.11 Debuts 2026 Footwear & Apparel at SHOT Show

5.11 showcased new apparel and footwear products during SHOT Show 2026, including new color options for the A/T Boa Lite Mid Boot and the Founder’s Jacket.

Read More →
Three tactical backpacks set against a desert background with an inset logo for 5.11.
PatrolJanuary 21, 2026

5.11 Debuts New Load-Bearing Gear at SHOT Show

5.11 launched a variety of new load-bearing gear, ranging from backpacks to chest packs, designed for training, travel, and everyday readiness, this week during SHOT Show 2026.

Read More →
Ad Loading...
Blue background with Streamlight logo at top and inset images of one handgun light, two rifle lights, and one handheld light.
PatrolJanuary 21, 2026

Streamlight Launches the Rechargeable TLR-3X & Other Lights at SHOT Show

Streamlight launched the TLR-3X and TLR-3X USB, two new weapon lights, and an assortment of other new lights during SHOT Show 2026.

Read More →
dark ballistic sunglasses against a blue smokey background
PatrolJanuary 21, 2026

EOTech & Fast Metal Introduce the EOTech Halen Ballistic Spectacle System

Built on the proven Halen platform, the new EOTech x Fast Metal Halen Ballistic Spectacle System is the only aluminum frame listed on the U.S. Army’s Authorized Protective Eyewear List.

Read More →
Black background, outline of Florida, headline 2 Officers Shot
Patrolby Wayne ParhamJanuary 14, 2026

2 Florida Officers Shot After Shots-Fired Call

Two officers were shot in Gainesville, Florida, by a man who police say was leaving an area where he had killed a man inside a business. The suspect exited his vehicle in what the chief termed an “ambush-style” attack.

Read More →
Ad Loading...
Blue-tinted background photo of hand hanging up an office phone and headline Richmond Heights PD: Harassment and Threats Will Be Addressed Accordingly
PatrolJanuary 14, 2026

Mistaken Identity: Ohio Police Department Harassed After ICE OIS

An Ohio police department has received harassing phone calls and social media messages because it has an officer with the same name as the ICE officer identified in the Minneapolis, Minnesota, officer-involved shooting.

Read More →