"But look at how many Websites, chat rooms, and social media outlets criminals can use," he says, explaining the complexity of the problem. "Law enforcement's use of social media and the Internet needs to grow and we need to become more skilled at using it because it is a training camp for violent extremists who are using the Internet to post propaganda, recruit members, finance their operations, and send encrypted covert messages."
Monitoring such information may soon become even more difficult as the result of disclosures by NSA contractor Edward Snowden, who leaked classified details of top-secret U.S. and British government mass surveillance programs. The Snowden case demonstrated that the minute the government shows signs of over-arching invasions of privacy, public outcry over its efforts can be heard loud and clear. But Alwes believes people lose their expectation of privacy when using a public venue such as the Internet to plan, coordinate, and talk about an attack. "If someone makes statements about wanting to hurt others, we should be paying attention to that," he says.
Hello Neighbor
In the days of old, foot patrol officers walked their beats chatting up citizens in the neighborhood, becoming a trusted friend to those who lived there. That friend in uniform became the first person citizens turned to when things were amiss, but with today's officers spending the majority of their time cruising in heated/air-conditioned vehicles with the windows rolled up, this is no longer the case.
But it should be, says Downing, who indicates community outreach plays a critical role in proactively preventing and responding to lone wolf attacks. The LAPD, he says, has engaged in community outreach, especially in minority communities, for more than seven years. "Relationships in those communities have blossomed and developed into relationships built on trust," he says. "And as trusted friends of the community, when there is something wrong, citizens come to us because they know we are ready and willing to help.