New World Systems to Modernize Multi-Jurisdictional Sheriff's Office in Idaho
Emergency response officials in Bonneville County, ID, selected New World Systems to replace the county's outdated public safety software.
Emergency response officials in Bonneville County, ID, selected New World Systems to replace the county's outdated public safety software.
New World's software will empower the sheriff's office and its associated police and fire agencies with better GIS mapping and technology to comply with Next Generation 9-1-1 (NG9-1-1) standards. Ultimately, this software will provide a safer environment for first responders and a more efficient emergency response for the community.
Bonneville County, which includes Ammon Fire, Idaho Falls Fire, Swan Valley Fire, Idaho Falls Police, Iona Police, and the Bonneville County Communications Center, licensed New World's AEGIS Computer Aided Dispatch (CAD), Law Enforcement Records Management, Fire Records Management, Corrections Management, Mobile Computing, and Field Reporting software solutions.
"Our old system is out of date and it is a struggle to keep it alive," 9-1-1 Director Greg Warner said. "New World earned our selection as it offers everything we need now and well into the future."
Warner said that key elements emergency officials were looking for in a new software provider included:
Robust CAD mapping and mobile capabilities from a single database
Interoperability with new-age solutions including NG9-1-1
Integrations with other public safety systems
Warner said that officials with Bonneville County were impressed with New World's technology, functionality, and business model.
"We were looking for a company that would be there for us over the long-term," Warner said. "We consider this to be a relationship that goes beyond the traditional vendor/client roles."
Bonneville County is a part of the Idaho Falls Metropolitan Statistical Area. As the fourth-most populous county in Idaho, it has more than 105,000 residents and encompass an area of 1,901 square miles.
Used by more than 2,000 public sector organizations nationwide, New World Systems designs, develops, markets, supports, and implements the integrated AEGIS Suite of Public Safety Solutions for Law Enforcement, Fire and EMS, and LOGOS Public Administration Suite for local governments and K-12 Schools.
More Technology
Safariland Solis Rethinks Concealable Duty
What if Level I retention didn’t require a full duty rig? Safariland’s Solis delivers trusted ALS security in a streamlined OWB platform built for administrative and plainclothes professionals who need protection without the bulk.
Read More →
How Patrolfinder Uses Data to Make Streets Safer
Law enforcement agencies have long relied on instinct and routine to optimize patrols. Patrolfinder uses data to help agencies see where officers go — and where they don’t — to improve visibility and maximize coverage.
Read More →
Crime Prevention by Merging Tech with Human Intervention
Elite Interactive Solutions tackles crime prevention with technology and human intervention, working closely with local police to provide insights when a response is needed. The key is to blend the latest in remote video monitoring, artificial intelligence, and a well-trained agent with eyes on the scene.
Read More →
Case Study Details Integration of Body-Worn Cameras with CAD
The Billerica Police Department (Massachusetts) improved transparency and accountability, sharpened evidence management, and reduced manual hours by integrating Axis Communications body-worn cameras with its Computer-Aided Dispatch (CAD) system.
Read More →
ZeroEyes Public Safety Alerts Integrates Samdesk for Real-Time Risk Detection and Awareness
ZeroEyes has integrated Samdesk into its Public Safety Alerts platform to deliver faster, verified intelligence to help organizations understand emerging risks and respond quickly.
Read More →
NJ Police Department Combines Strong Technology & Public Safety Strategy
The Fort Lee Police Department in New Jersey has modernized with Genetec Security Center, including video management, automatic license plate recognition (ALPR), and Clearance digital evidence management.
Read More →
Pimloc & Dynamic Workflow Solutions Partner to Deliver Data Management and Automated Redaction
The joint redaction solution from Pimloc and Dynamic Workflow Solutions helps agencies reduce FOIA response time and compliance risk by automatically redacting faces, license plates, and other sensitive information from digital evidence.
Read More →
The University of Alabama Rolls Out Couter-Drone Technology
The University of Alabama is using D-Fend Solutions as a counter-drone technology supplier for campus and game-day airspace security. The University integrates D-Fend’s EnforceAir into its Emergency Operations Center (EOC), utilizing a unified command framework to collaborate with local, state, and federal partners during major events.
Read More →
Motorola Solutions Now Part of the Cyber Threat Alliance
Motorola Solutions is now part of the Cyber Threat Alliance, the first formally organized nonprofit group of cybersecurity practitioners that work together in good faith to share threat information and improve global defenses against advanced cyber adversaries.
Read More →
Genetec 2026 State of Physical Security Report Reveals Public Safety Priorities & Challenges
Survey results from Genetec’s 2026 State of Physical Security Report highlight the demand for integrated systems that improve response times and reduce investigative workload. Nearly nine in 10 respondents said they use security data to help keep officers safe.
Read More →