Agencies can upload a new policy or share information in a quickly evolving case and send it out. End-users, no matter where they are, can access the information via phone, sign off with a simple swipe or fingerprint, and perform a quick full-text search.
PowerDMS first launched the mobile app for iPhone six months ago and now has over 25,000 unique downloads. The Android version now follows with more features and upgrades developed through customer feedback.
With the mobile app, agency policies, procedures, and other content, are available at the touch of a screen, increasing the efficiency of how organizations communicate critical information and increasing accountability, the company says. Many agencies rely on computer terminals to access this information, meaning officers have to wait for their shift to end before checking a reference or reviewing training materials. The PowerDMS app allows agencies to upload content and send it out to everybody to access immediately on their phone.
The Cleveland, Tenn., Police Department has used the iOS app since its launch. “If we’re on a scene of a domestic incident or in-custody death, we can look up the information we need right away on our phones,” said Sgt. Evie West. “What is the protocol? What am I supposed to do next? Who am I supposed to notify? It’s all right there at our fingertips.”
The software can store all types of data and, for example, provide firefighters and police officers an updated look at the entrances, exits, stairways and points of risk for buildings on their phones. Before the mobile app, first responders needed access to a computer or had to refer to a binder in their vehicle filled with blueprints or photos, which might not be current.