Police Magazine Logo
MenuMENU
SearchSEARCH

Walking the Line

As a supervisor, get to know your people, support them and provide the guidance to ensure they are making the right decisions. When you are successful, anonymity is often your reward, while failure brings the press scandal that brings down careers and departments.

June 1, 2004
4 min to read


"Support the strong, give courage to the timid, remind the indifferent, and warn the opposed." - Whitney M. Young Jr.

During Operation Iraqi Freedom, my good friend Maj. Mike Walker was responsible for the tactical security of our unit during the frequent halts on the drive to Baghdad.

Ad Loading...

Every time we set in, he "walked the line" to ensure that the Marines were alert, that all the heavy guns were properly deployed, and that the Marines had everything they needed to repel an enemy attack. This meant he moved around in the pitch black of night, in vicious, blinding sandstorms and often on very little food and sleep.

He knew the success of the mission, as it always does, depends on making sure your people know how to do their jobs, that they have the tools to do it, and that they are doing the right thing. By "walking the line," Maj. Walker provided the supervision and leadership needed at every level of an organization.

The Abu Ghraib prison story showing the graphic abuse of the Iraqi prisoners has been all over the news, so I won't go into the details.

The real question in this story is, Where were the front line supervisors during the abuses depicted in the photos? Where were the senior enlisted men and the company grade officers? Were they conducting daily inspections? Did they ensure everyone was properly trained and understood the rules of war? Were they talking to their men and the prisoners to make sure all the proper protocols were being followed?

The answer clearly must be no; otherwise the abuses would not have happened or would have been limited to an isolated incident.

Ad Loading...

These two examples are taken from the recent military situation in Iraq, but can easily be translated into supervisory issues in police work. "Walking the line" can be quite a bit harder for police supervisors, because sergeants and lieutenants need to go out and find their officers at calls and traffic stops in order to interact with them.

But the principles are the same; the officers should be properly trained and equipped, they should be rested, fed, and watered as the situation allows; and they better be doing the morally and ethically right thing. The only way to know is for police leaders to be tireless in the day-to-day supervision of their officers, their squads, and their watches.

Supervision is not an intrusion, nor should it be perceived by officers to be interference in the performance of their duties. If that is the case, you have an officer that needs counseling or retraining. I have found that once the officers realize I care about the department, the unit, doing good police work, and them as individuals, this is rarely a problem.

Other than a few rare cases, officers who are righteous and feel that they are well supported never have a problem with supervisors visiting their calls. Unfortunately, many officers find supervisor visits are too rare an occurrence.

Following are some ways I have found to be excellent approaches to "walking the line" in police supervision. Rather than single out individual officers, I like to conduct mass inspections of personnel, equipment, and vehicles as it gives me an indication of who needs more attention. Backing up officers on calls and traffic stops gives me an indication as to whether or not officers are using good tactics and professionally dealing with the public.

Ad Loading...

These contacts also give me an opportunity to praise outstanding work and write commendations. Carefully reviewing paperwork, while painful and tearfully boring at times, is another tool to identify who pays attention to detail and who can write. Conducting and attending training is an excellent way to identify the strengths and weaknesses of officers and offers an opportunity to correct deficiencies before mistakes are made in the field.

Finally, during most shifts there is time for a meal and coffee breaks; these are the best opportunities to get to know the officers personally and find out how they really feel with regards to work-related issues. Sometimes, these informal communications are a great way to gently provide leadership.

All things being equal, the difference between success and failure is often decided by the quality of supervision throughout every level of an organization.

In your department, "walking the line" might be a tour through the jail, backing officers in the field, or stopping by the desks of your detectives. As a supervisor, get to know your people, support them and provide the guidance to ensure they are making the right decisions. When you are successful, anonymity is often your reward, while failure brings the press scandal that brings down careers and departments.

Subscribe to our newsletter

More Patrol

Security officer wearing an earpiece uses a handheld two-way radio at an outdoor event, with PositionPTT push-to-talk radio accessories and earpiece shown alongside for professional communications.
PatrolJuly 28, 2026

PositionPTT & Pryme Combine Communication Technologies to Deliver Distracted Driving Compliance

Pryme Radio Accessories and hardware/software maker PositionPTT join forces to advance hands-free communications and ensure Department of Transportation compliance using an integrated system of push-to-talk platforms, devices, and audio equipment.

Read More →
Graphic announcing $25 million in law enforcement grants and resources over a photo of the U.S. Department of Justice headquarters in Washington, D.C., with large blue-and-white headline text overlaying the building.
PatrolJuly 23, 2026

Justice Department Releases $25M in Law Enforcement Grants & Resources

The Office of Community Oriented Policing Services has just released $25 million in new grant Notices of Funding Opportunities (NOFOs) to support law enforcement. The recently released NOFOs include the Safer Outcomes: Enhancing Crisis Response Training for Law Enforcement Program and other grant programs.

Read More →
POLICE Topics, Tactics & Tips YouTube thumbnail asking, “What qualifies a device as rugged or fully rugged?” featuring a Panasonic Toughbook laptop on a dark street background.
Patrolby Wayne ParhamJuly 23, 2026

What Makes a Laptop Rugged or Fully Rugged?

What separates a rugged laptop from a fully rugged one? In this video, two Panasonic Connect experts explain the military testing, IP ratings, durability standards, and real-world features that help law enforcement officers rely on their computers in any environment.

Read More →
Ad Loading...
Leadership update graphic featuring Team Wendy President Vasilios Brachos standing in front of a display of protective helmets, with POLICE Law Enforcement Solutions branding and text announcing his appointment as company president.
PatrolJuly 22, 2026

Avon Technologies Appoints Vasilios Brachos as Team Wendy President

Longtime ballistic helmet leader Vasilios Brachos has been selected to guide the next chapter of protection, innovation, and growth at Team Wendy.

Read More →
BRINC fundraising announcement graphic featuring a response drone in flight, highlighting a $125 million funding round to expand 911 response drones for police and fire stations, led by Motorola Solutions Ventures with additional investors.
PatrolJuly 16, 2026

Brinc Raises $125M to Put a 911 Response Drone on Every Police and Fire Station Roof

The latest round of funding, $125 million, can help fuel Brinc’s mission to deploy 911-response drones at the 80,000 police and fire stations across the United States.

Read More →
POLICE Topics, Tactics & Tips video series graphic featuring a Garmont Tactical Contact Collection duty boot against a police vehicle with flashing lights. Includes “Watch Now” callout for the video series.
Patrolby Wayne ParhamJuly 9, 2026

Garmont Tactical Contact Collection: New Duty Boots for Law Enforcement

Choosing the right duty boot can make a significant difference during long shifts. In this video overview, Kyle Ferdyn, of Garmont Tactical, introduces the new Contact Collection, designed specifically for law enforcement professionals seeking comfort, traction, and durability.

Read More →
Ad Loading...
Benchmade Bailout folding knife with a bronze tanto blade, taiga green handle, and orange accents displayed open against a textured black background, highlighting its lightweight tactical design.
PatrolJuly 9, 2026

Benchmade Launches Taiga Green Bailout

Benchmade has launched its Taiga Green Bailout, which features an anodized aluminum handle, S90V stainless steel, and Burnt Copper hardware accents.

Read More →
Composite image of ADEPT's Nova Titanium tactical helmet, showing front and side views alongside a soldier wearing the helmet in the field, highlighting lightweight ballistic protection for military and tactical applications.
PatrolJuly 9, 2026

Adept Armor Launches the Nova Titanium Combat Helmet: A Metal Ballistic Helmet at Composite-Helmet Weight

Adept Armor said its new Nova Titanium combat helmet delivers rated 9mm protection at 920 grams all-in, low backface deformation, edge-to-edge coverage, and an indefinite shelf life at roughly a quarter the price of premium polyethylene helmets.

Read More →
Two healthcare professionals model 5.11 medical scrubs—one in gray and one in blue—against a blurred hospital background, highlighting the brand’s professional apparel for medical workers.
PatrolJuly 2, 2026

5.11 Expands Professional Services Line with Premium, Performance-Driven Scrubs Designed for Healthcare Professionals

The launch of high-performance medical scrubs marks another major expansion of 5.11’s growing Professional Services category, enabling hospitals and healthcare systems to outfit a wide range of roles.

Read More →
Ad Loading...
Close-up of a black SOG Seal FX knife featuring a commemorative 250th anniversary engraving on the blade, displayed on an American flag to honor the United States' semiquincentennial.
PatrolJuly 2, 2026

SOG Knives Unveils 250th Anniversary Limited Edition Fixed Blade

SOG Knives has debuted its 250th Anniversary Limited Edition SEAL FX Fixed Blade, and only 250 are available. It features an advanced 4.3-inch S35VN steel blade and a tough glass-reinforced nylon handle.

Read More →