Mike French, CEO of Real Time Networks, says the company developed Asset Tracer at the request of customers who were using its Key Tracer key management system. “They told us they needed one solution for storing, securing, and tracking assets with back end software that allowed them to manage everything,” he explains.
French says that customer requests led to the company “hiring a team and going all in to develop” an intelligent locker solution. French adds that each new customer helps the company continue developing the product. “It’s a client-built product, he says. “Every installation that we do, clients give us feedback and help us make it better.”
Because the Asset Tracer system is modular, Real Time Networks can build a configuration that fits each customer’s needs. “Agencies can choose a wide range of different modules,” says Jay Palter, vice president of marketing for Real Time Networks. “You can have different sizes and different interiors and a variety of options.” Some of the options available for Asset Tracer modules include refrigeration, electrical outlets, and USB charging.
One of the major benefits of Asset Tracer is its ability to track the use and return of gear, what Real Time Networks calls “content surveillance.” The assets can be fitted with RFID tags that are tracked by antennas built into the locker module that communicate with the software.
Asset Tracer is especially beneficial for rechargeable tools like two-way radios, TASERs, and body-worn cameras. “When the officers come back, in they can put their body cameras into a module and plug it in,” he says. He adds that one of Real Time Network’s law enforcement clients wanted a special door for its system so that a Wi-Fi signal could penetrate the steel module and the officers’ cameras would upload their data when they were plugged in.