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Verbal Communication

10 Actions for Responding to a Veteran in Crisis

Tens of thousands of combat-weary warriors are now being discharged out of the military, often without a game plan as to what they will do next. Many of them entered the military right out of high school, so being a warrior is the only job they've ever had.

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Verbal De-Escalation

As the details about Thursday's Taft Union High School Shooting are coming to light, we're learning that two brave school staff members were able to distract the shooter long enough so that the rest of the students in the class could escape the room unharmed.

Cooling Your Marks

Most academies and departments embrace a form of "tactical talking" such as verbal judo, MOAB, or some other fashion of police/citizen verbal intercourse. It doesn't matter which system you use; they all give you years of experience in a compressed amount of time.

This Blog Is Almost Rated G

I am not going all "born again" or going "p.c." on ya. I am just pledging to try and be a little more discriminating in how I communicate my thoughts from now on. Ideally I would like to communicate my thoughts without offending you any more than necessary.

5 Ways to Prevent Crimes Against Churches

If you as a police officer can convince the staffs of local churches that security measures are needed, and then help to implement them, you can make it that much more difficult for criminals to take advantage of these establishments.

Whatever Happened to Verbal Judo?

Today's up-and-coming cops have mastered texting, sexting, e-mailing, and Facebook but are less accomplished when it comes to face-to-face interfacing. That’s the art of conversation—and therefore the ability to verbally de-escalate situations—is dying out.

Feds To Train Police On Dealing with Combat Vets

The Justice Department is rolling out a national program for law enforcement agencies that would provide training to officers, including SWAT operators, on de-escalating armed confrontations with military veterans.

Loose Lips Sink Ships

It's always best to say as little as possible when interacting with citizens. Any sensitive information you provide could come back to bite you—and everyone else involved in the case. Here are some reminders of other wrongheaded ideas that could lead you to say or do something you shouldn't and royally muck up a case.

Communication Breakdowns

Within your first year, however, your experiences tell you that things are not exactly like what your academy instructors said they would be. During your first few days at your agency, you hear words like family to describe your new workplace. And yet somehow, the word dysfunctional is omitted.

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Setting Interpersonal Boundaries

Some days it seems there's always some schmuck hell-bent on ruining my day. There have been times when I was really good at not letting the person get to me, and then there were other times when I wasn't and just added to the drama. In reality it is my reaction to the situation that has either helped or made it worse.

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