Tag: Dispatchers: Page 6

Patrol

Md. Dispatcher Snores During 911 Call

A Montgomery County, Md., emergency dispatcher could be heard snoring while a frantic woman tried to get help with her husband who was turning blue.

May 23, 2012

Patrol

Accidental 911 Calls Drain Police Resources In NYC

New York's emergency call takers field nearly 4 million accidental 911 calls a year, including false alarm calls and "butt calls."

May 8, 2012

Technology

How to Thank Your Dispatchers

Our colleagues over at Dispatch Magazine have provided a bevy of nifty resources to help law enforcement agencies thank the individuals who relay mission-critical information to and from the field.

April 9, 2012

Patrol

CHP Settles Over Leaked Photos of Young Woman Killed in Crash

The photos from the Halloween 2006 accident show 18-year-old Nicole "Nikki" Catsouras maimed and nearly decapitated in her father's mangled Porsche. The pictures were taken by CHP investigators and were never intended for public release but were leaked by two Highway Patrol dispatchers.

January 30, 2012

Patrol

N.C. Man Calls 911 After Being Shot Robbing Store

He is hospitalized with wounds in his lower right leg and his upper right torso, and police say Davidson was wounded by a clerk at Bethpage Grocery while he was attempting to rob the store.

November 29, 2011

Technology

Next-Gen 911: Call Center of the Future

Next-generation 911 (NG 911) is a term that refers to the transition in public safety to broadband technology and multimedia-enabled operations that will enhance 911 capabilities for call centers and first responders. NG 911 relies on the implementation of an Emergency Services IP Network (ESInet) that lets a person send video, voice and text "calls" to a call center during an emergency.

November 1, 2011

Technology

Florida Agency Deploys Verint Systems' 911 Call Center Software

Verint's Audiolog for Public Safety is designed to help today's agencies reduce liability and risk, and comply with industry standards and regulations, including those associated with next-generation 911 (NG 911). It provides advanced call recording and the ability to instantly recall incident-based recordings to support investigations with increased access to key information.

August 16, 2011

Technology

FCC Chairman Announces Next-Gen 911 Action Plan at APCO

Addressing the nation's leading public safety communications officials, the FCC's chairman said the commission's top three next-generation 911 priorities for public safety include location accuracy, establishment of a governance framework, and funding.

August 14, 2011

Patrol

Teen Charged In Dispatcher's Death During Pursuit

A 16-year-old boy who was allegedly driving under the influence while being pursued by police is facing charges connected to a crash that caused the death of a 911 dispatcher.

July 10, 2011

Patrol

Prank Call Ties Up Kansas LE Resources for Several Hours

Responding deputies from the Johnson County (Kan.) Sheriff's Office actively investigated a 911 accident call for two hours that turned out to be a prank call, according to the agency.

May 19, 2011

Technology

APCO Honors Tucson Mass Shooting Dispatchers

As part of National Public Safety Telecommunications Week, the Association of Public-Safety Communications Officials (APCO) International will honor members of the Pima County Sheriff's Department call center for their work during the Tucson mass shooting in January.

March 31, 2011

Technology

Prankster Harassed Police with Hundreds of Hoax Calls

The FBI is pursuing charges against a 20-year-old Wisconsin man who used the Skype videoconferencing service to place hundreds of hoax calls to law enforcement agencies.

March 29, 2011