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The Spotsylvania County Communication Center in Virginia needed to hire four emergency call-takers immediately to handle the volume of calls while handling the DC sniper case. Criticall 3.0 helped them hire the right employees for the job.
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Every day there seems to be a new invention or upgrade in the area of wireless communications for law enforcement.
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Communications may be the backbone of law enforcement, yet it can also be its most technologically confusing, politically charged and seemingly insoluble problem in the adrenaline-fueled chaos of a multi-jurisdictional or mutual-aid situation.
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"Cell phones allow us to go beyond the capabilities of the radio and allow us to communicate with each other and the public. When a cell phone is assigned to an officer, they have voice mail, messaging and Internet access. It frees them up from being in the office."
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These three skills can offer simple solutions to often complicated problems in the field.
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Officer safety tactics have evolved to accommodate the prospect of dealing with suspects via a variety of media, developing a hitherto unknown degree of intimacy with a suspect even as it keeps him at bay.
Read More →s the number of wireless subscribers increases, interference will become even more common, according to Ron Haraseth of the Association of Public-Safety Communications Officials.
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What could have been a logistical nightmare—replete with miscues, bruised egos or worse—at the city's largest event on record, instead developed into a finely tuned, dynamic project that set sail for its duration without major incident.
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