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Motorola Solutions announced that Oakland, CA, selected the company's PremierOne CAD Software's "Disaster Recovery as a Service" (DRaaS) solution to help ensure the resilience of its computer-aided dispatch (CAD) operations in the event of a disaster.
Read More →The City of Salina Police Department's Support Division has launched a new system designed to help officers identify and deal with individual with special needs who may find themselves in an emergency situation.
Read More →When dispatcher Nicole Santoyo, alongside Officers Brian Kearns and Carlos Gonzalez of the West Covina (CA) Police Department learned that an elderly man had his walker stolen from his front yard, they decided to take matters into their own hands and provide the man with a replacement.
Read More →An officer and a dispatcher with the Pocatello Police Department are credited with saving the life of a man who suffered a massive heart attack early Saturday morning.
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The dispatcher who was on the radio channel during the incident in which 26-year-old officer Tara O'Sullivan was ambushed and killed has adopted the therapy dog that was on loan from a local animal shelter.
Read More →According to the website for California Representative Norma Torres—who is a co-sponsor of the bill along with Republican Richard Burr of North Carolina—the proposed legislation seeks to reclassify communications officers nationally from a non-protective service occupation to a protective one in the Standard Occupational Classification system, giving dispatchers recognition as first responders.
Read More →A Mississippi dispatcher was brutally beaten last week when a man showed up at the police department and attacked her, police said.
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Police said Erica Limon — a Denver 911 Communications Center dispatcher and certified EMT — was on her way home after picking up her kids from school when she saw debris flying from a crash. She stopped, told her kids to stay in the car, and ran to the scene. There, she found Lakewood Police Officer Mark O’Donnell — who had been on duty, riding his LPD motorcycle — lying on the ground, moving and breathing, but seriously injured.
Read More →The day after the shooting, investigators revealed the 911 call originated in Windsor, Mo. But dispatchers sent police to a home around 20 miles away in Clinton, Mo.
Read More →He should have been dispatched to an address in Windsor, 25 miles away, where the call originated.
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