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Heather Silchia, who works the graveyard shift at JeffCom 911, says a note was left on the windshield of her car chiding her for leaving her home during the pandemic and for putting her children in daycare.
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Detroit Mayor Mike Duggan said that on the week of March 9, the employee traveled out of state. Upon arrival, he reportedly wasn't feeling well.
Read More →Motorola Solutions announced that Oakland, CA, selected the company's PremierOne CAD Software's "Disaster Recovery as a Service" (DRaaS) solution to help ensure the resilience of its computer-aided dispatch (CAD) operations in the event of a disaster.
Read More →The City of Salina Police Department's Support Division has launched a new system designed to help officers identify and deal with individual with special needs who may find themselves in an emergency situation.
Read More →When dispatcher Nicole Santoyo, alongside Officers Brian Kearns and Carlos Gonzalez of the West Covina (CA) Police Department learned that an elderly man had his walker stolen from his front yard, they decided to take matters into their own hands and provide the man with a replacement.
Read More →An officer and a dispatcher with the Pocatello Police Department are credited with saving the life of a man who suffered a massive heart attack early Saturday morning.
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The dispatcher who was on the radio channel during the incident in which 26-year-old officer Tara O'Sullivan was ambushed and killed has adopted the therapy dog that was on loan from a local animal shelter.
Read More →According to the website for California Representative Norma Torres—who is a co-sponsor of the bill along with Republican Richard Burr of North Carolina—the proposed legislation seeks to reclassify communications officers nationally from a non-protective service occupation to a protective one in the Standard Occupational Classification system, giving dispatchers recognition as first responders.
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During the second full week of April, public safety agencies celebrate a group of individuals without whom public safety agencies would fail to properly function—dispatchers and call takers.
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Here are some tips on staying safe on these types of calls for service, and ensuring the welfare of the individuals who have been victimized.
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