POLICE Logo
MenuMENU
SearchSEARCH

How to Respond to an Emotionally Disturbed Person

In dealing with EDPs, one must use a variety of skillsets to de-escalate or defuse situations, requiring officers to communicate respectfully, practice active listening, and avoid stereotyping.

May 28, 2018

Today’s law enforcement officer is forced to act as a mental health worker in a system that is obviously broken.

Mental illness is surrounded by stigma, fear, and discrimination. To help combat this, law enforcement created its own politically correct jargon. We use the term “emotionally disturbed person” (EDP) to describe a person with emotional, mental, or erratic behavior that affects their decision-making process that may include hurting themselves or others. In dealing with EDPs, one must use a variety of skillsets to de-escalate or defuse situations, requiring officers to communicate respectfully, practice active listening, and avoid stereotyping.

Ad Loading...

More Procedures & Policies

patrolfinder - reducing crime thumbnail
SponsoredOctober 27, 2025

How One Police Department Cut Crime by 46% with Smarter Patrol Management

Discover how one police department cut crime nearly in half using smarter patrol data. This whitepaper breaks down the real-world strategy behind a 46% drop in vehicle thefts, improved officer safety, and stronger community visibility.

Read More →
Safariland header photo
Sponsoredby David ReederOctober 22, 2025

Is Your Duty Holster Duty Rated?

The first – and worst – time I had to fight to keep my gun, my holster and duty belt held up far better than my training did.

Read More →
Two police officers in tactical vests, demonstrating emerging law enforcement technology
SponsoredSeptember 1, 2025

Ebook: How Data-Driven Policing Strengthens Transparency and Public Trust

Whether your department is focused on improving transparency or rebuilding community confidence, this ebook offers real examples and practical strategies to help. Learn how data-driven insights and modern fleet technologies can strengthen accountability, support officer safety, and enhance public trust.

Read More →
Ad Loading...
Procedures & PoliciesApril 29, 2025

Trump Issues Executive Order He Says Will Help Police Fight Crime

“My Administration is steadfastly committed to empowering State and local law enforcement to firmly police dangerous criminal behavior and protect innocent citizens,” Trump said.

Read More →
PatrolJanuary 15, 2025

NYPD Restricts Vehicle Pursuits to Suspects Wanted for Serious Crimes

The revamped policy, which takes effect Feb. 1, bars police from pursuing suspects for traffic infractions, violations or non-violent misdemeanors, police Commissioner Jessica Tisch said.

Read More →
PatrolFebruary 5, 2024

NYPD Going “Old School” with Uniform, Facial Hair Policy

“It’s absolutely ludicrous that you have an officer with pink hair and nails longer than their fingers,” one Manhattan officer said. “We’re a police department not a hip hop department. Let’s go back to being police officers.”

Read More →
Ad Loading...
Procedures & PoliciesJanuary 26, 2024

AZ POST Considers Revision to Marijuana Rules for Recruits

“My recommendation for your consideration is we go for a six-month window,” said Matt Giordano, executive director. “We would go to six months of the last use.

Read More →
Point of Lawby Kevin R. MadisonJanuary 24, 2024

Time to Change Our Pursuit Policies

Complicated guidelines that require officers to make decisions during the heat of the moment are not working.

Read More →
Point of LawJanuary 17, 2024

Baltimore Police Complying with Key Consent Decree Requirements, DOJ Says

If the court grants the motion, BPD must maintain compliance with the provisions for one year before the court can terminate these sections of the consent decree.

Read More →
Ad Loading...
Point of LawJanuary 17, 2024

Study Finds Consent Decrees Onerous, Ineffective, and Often Harmful

The report concludes: “When a consent decree is truly warranted, it must focus on the most urgent concerns. The violations should be clearly identified and fully supported by rigorous evidence."

Read More →