Fuller explains, "There's only so much that the agency is going to make mandatory—eventually the plate gets kind of full with mandatory and [officers] just become totally saturated and the administrators are not always necessarily sitting in the best spot to have a good view of what the people need. So sometimes you make an advanced specialized class available. Find something that there's an interest in and offer opportunities for advanced and specialized training. It could be anything—ground fighting, weapon retention, whatever it happens to be—and make it available to people."
Fuller emphasizes the importance of offering those opportunities and resisting the temptation to discount them just because there's only a limited interest.
"The biggest piece of advice is unless you absolutely have to try to avoid the temptation to cancel a class due to low numbers," Fuller says. "Sometimes people will sign up for those classes and they're nervous—they've got to work up their nerve because it's something that they're really uncomfortable about. You've got 'em at the point to where they have a high interest level, but they don't have a high confidence level. So strike while the iron is hot."
Fuller explains that someone simply crunching numbers will look at a specialized class with only one or two people signed up and decide that the investment isn't worth the potential return. But that thinking misses the point of offering that advanced training in the first place.
"You get an administrator somewhere that says, 'Well, we're not gonna run the class for two people, and they cancel it. Now, that person that worked up the nerve to sign up for that class and to step out of their comfort zone and go learn something that could save their life one of these days. All of a sudden it's no longer on their plate and they go back to their shift and they fall right back into the routine. If you're not going to run that class anytime soon, you may never see 'em again. You had 'em and you lost 'em."