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Lieutenant (Ret.)
Amaury Murgado retired as a special operations lieutenant with the Osceola County (Fla.) Sheriff's Office. He is a retired Master Sergeant from the Army Reserve, has almost 30 years of law enforcement experience, and has been involved with martial arts for decades.
Once you realize that it's not personal, complaint response becomes a process not a confrontation. The key to dealing with any complaint is showing respect. By respecting yourself and others, everything else will fall into place.
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Most officers place a great deal of emphasis on the tactical side of operations but forget that wars are now won through paperwork. That's why the warrior scribe is so important.
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L.O.C.K.U.P., which stands for Law Officers Combat Kinetics Unarmed Panoply, is designed by cops for cops. The main objective is learning strategies to stop aggression and resistance before they escalate to a higher use of force.
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