Detective Gordon Hagge was one of the first officers on the scene of the shootout at the Bank of America that morning. He told the Los Angeles Time, "I'm in the wrong place with the wrong gun."
The reality of being outgunned became much worse when officers got a peek at their adversaries. Not just heavily armed bandits, but cool and calm Terminator- types who were dressed in full- body armor from their necks to their feel; commando- style robbers who were taking multiple hits from police small- arms fire and not even appearing to notice.
Sgt. Larry "Dean" Haynes, a16-year veteran assigned to the North Hollywood Division, was one of the first responders who engaged the suspects and watched as police bullets literally bounced off the body armor. As he was firing at the suspects, Haynes was wounded twice by AK-47 fire. When he say the first SWAT officer arriving near Haynes' position, "I felt like John Wayne had come," he told the Los Angeles Times."
"As soon as I saw that guy, I knew everything would be OK."
Lt. Nick Zingo was in charge at North Hollywood Division that morning. "When I first heard the automatic gunfire, and the officer- down calls were coming out," said Zingo, "I was sure that I had lost one or more of my people. Any watch commander knows that your worst fear is that one of your officers will be killed."