"You have to be responsive and talk to citizens who are giving you information about the subject. You're going to have to go over and notice nonverbal clues from the subject and then engage with them verbally. And the outcome is entirely dictated by the trainee's response and the instructor's knowledge of how such a contact can be escalated or de-escalated," McCue explains.
The goal of MILO's new scenarios was to give agencies content they could use to train officers in the most likely encounters they will experience on patrol, including homeless people, people in mental distress, and people who are under extreme influence of drugs and alcohol. McCue says the company worked with leading experts to develop these scenarios for crisis intervention, which have been in development for three years.
The branching options for these crisis management scenarios are much more complicated than many of MILO's earlier scenarios, according to McCue. "We film 64 to 128 different responses from these individuals," he says. "Sometimes the officer may be asking them questions and they will just start rocking back and forth and the officer will have to deal with that."
MILO's crisis management scenarios can end in a variety of ways ranging from everyone safe, including the subject, or with a use of deadly force by the officer. The purpose of the scenario is to teach officers about dealing with people in crisis, but McCue stresses that the training is always about officer safety. "It's 100% grounded in officer safety," he says. "The trainees have a wide variety of force options they can deploy in response to threat presented by the subject. But the focus is not as it has been in the past, it not just about the deployment of firearms."
David Griffith is editor of POLICE/PoliceMag.com.