Law enforcement has had to endure countless iterations of “training” on such issues as “gender awareness,” “institutional racism,” and “Critical Race Theory.” What specific behavior these sessions are designed to change is a point of great debate, but the recent death toll among America’s law enforcement community would seem to signal a need to reinforce officer safety and skill maintenance as priorities. As Robert F. Mager wrote in “What Every Manager Should Know About Training,” “Successful job performance requires the following four conditions—all of them: skill, self-confidence, opportunity to perform, and supportive environment.”
Essential skills, like firearms proficiency, tactical movement, driving, and defensive tactics, can’t be stored; they need to be “refreshed” with in-service training that includes the use of proper equipment, and the application of supportive supervision. Chiefs and sheriffs are struggling in many communities to deal with hostile media, uninformed “activists,” and unfriendly politicians, leaving them little time and resources to get their basic training needs fulfilled. The tragic officer death toll of 2021 is drawing much needed attention to the needs of local and state law enforcement, and it is becoming more and more untenable to be a “defund the police” advocate. But what do we do in the meantime, in the gap between a future new awakening to the needs of law enforcement and the challenges we face today?
First, we must analyze our performance problems. Do our people have the skills needed to deal with today’s threats? Most officers do know proper tactics and techniques, but time, routine, and the failure of supervisors to “coach” leave officers often ignored or even punished for doing things right. Just sit with any three cops having lunch, and their “griping” will give you a sense of the obstacles they perceive.
So, if we already have the skills what do we need to do? We need to practice what we preach. Every traffic stop, domestic, and silent alarm is a training repetition. Supervisors need to give feedback when they perceive an officer failing to do what is expected from training or policies and procedures. Feedback given at the time of the action is the most effective. It reinforces safety and nips bad habits in the bud.
Once a bad technique becomes a habit it becomes automatic and invisible to the performer. One of the most frustrating things about evaluating an officer’s performance from a dash cam or body camera is to see a bad habit performed over and over again by an officer who is ultimately injured or killed due to their repeated mistakes. A simple word of correction cold have stopped such issues.