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911 Calls

AT&T and RapidDeploy Team Up to Advance Emergency Response Capabilities

AT&T and RapidDeploy formed a new relationship that enables AT&T to provide Public Safety Answering Points (PSAPs) access to RapidDeploy's cloud-based Computer-Aided Dispatch (CAD) platform.

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Nuance Teams Up with CAD/RMS Provider Nexgen

This partnership is designed to meet public safety's needs by combining Nuance's powerful Dragon Law Enforcement speech recognition technology with Nexgen's robust set of software system offerings – with both partners bringing decades of experience in their sectors to bear.

Winbourne Consulting Partners with Carbyne Next-Gen 911 Platform

As part of the partnership, Winbourne will utilize Carbyne's cutting-edge technology and help to ensure seamless integration and operation of these solutions into existing public safety and emergency response infrastructure.

GL Enhances MAPS SIP to Support Instant Messaging for Next Generation 911

GL Communications Inc., a global leader in telecom test and measurement solutions, has introduced its enhanced SIP Protocol Emulator referred to as MAPS SIP Protocol Emulator to help users generate and receive SIP. The MSRP Protocol Emulation for Session Based Instant Messaging implementation is available in MAPS SIP software version 8.4.20. Public safety communication service providers can deploy this test tool for testing NG9-1-1 emergency services and components within the ESInet.

California Deputy Shot by Suspect Mistakenly Reported as Having BB Gun

A Sonoma County, CA, Sheriff's deputy was shot Sunday morning after responding to a call from a gas station manager about his employee being armed with a BB gun and acting erratically. But it turned out that the gun was a 9mm firearm.

Suspects Illegally Using Pennsylvania 911 Frequencies, Officials Say

"Unauthorized individuals have used Cambria County radio frequency to transmit false information to authorities while posing as police officers and corrections officers," District Attorney Kelly Callihan said in a statement.

Video: 2 Texas Officers Injured Responding to 911 Call, Suspect Dead

One police officer was shot and a second was hurt while running for safety after a gunman fired at them from inside a southeast Austin, TX, home Sunday night. The SWAT team then reportedly fatally shot the suspected shooter as he tried to run away from the home with a woman.

Arkansas County Locates School Shooting Hoax 9-1-1 Caller With Solacom Mapping Software

Guardian Map is a geo-location and mapping feature that comes with Solacom’s Guardian 9-1-1 Solution, a user-centric voice, data, and video emergency call management solution for public safety answering points (PSAPs). Marion County 911 had the system installed on Feb. 28. Guardian Map allows call takers to view the location and status of all 9-1-1 calls right from their desktops.

IWCE 2018 Announces Keynote Presentations

Thaddeus Arroyo, CEO, AT&T Business; Michael Poth, CEO, FirstNet; and Michael Maiorana, SVP, Public Sector, Verizon Enterprise Solutions will deliver keynote addresses at International Wireless Communications Expo (IWCE) 2018, an annual event for communications technology professionals.

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Hundreds of Accidental 911 Calls to California Dispatchers Traced to iPhone Repair Center

Since October, the Elk Grove Police Department's dispatch center has been receiving about 20 non-subscriber initialized 911 calls per day, said Officer Jason Jimenez, police spokesman.