A police officer in a major city that is short 160 cops, according to WRAL, was dispatched last month to a restaurant over a customer complaint. That’s not something that can continue.
I don’t know why Raleigh 911 sent an officer to the barbecue emergency. But I can guess. It could be that they have a policy that all 911 calls have to be taken seriously, regardless of being ridiculous. It could be that the dispatcher was concerned that the incident could escalate. Either way, it’s a waste of emergency resources.
The Raleigh incident would be dismissible if it was unique. It’s not. Officers have responded to 911 calls from fast-food customers over incomplete orders, responded to smokers who called 911 because they ran out of cigarettes, responded because someone cheated the caller in an illegal drug deal, and 911 has even been dialed because a kidnapping suspect wanted to complain that the officers chasing him were violating Washington police pursuit law. Stupid 911 calls happen everyday. And I am sure you have examples from your experience that you can share in the online comments for this article.
But not all 911 abuse involves humorous incidents, some of it comes from a much darker place. A crime called “swatting” is a great hazard for both law enforcement and the people who are targeted. Swatting is a phenomenon where someone calls or texts 911, possibly from thousands of miles away, and convinces the call-taker that an active shooting or hostage situation is underway at a specific address. Responding officers have shot innocent people because of these malicious prank calls.
Swatting is also a form of harassment. It was recently revealed that a
Milwaukee couple has been swatted six times
over the last two years. The incident has been characterized as cyberstalking. What made people angry enough to dox and swat the victims was reportedly that one of them tweeted in 2018 that he didn’t think the late comedian Norm MacDonald was funny. The Milwaukee PD issued a statement on the crime, saying it was “placing both the residents involved and our officers at risk. Out of an abundance of caution, MPD has a duty to respond to calls for service in order to ensure that no one is in danger…”