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911 Calls

California Upgrades to Next Generation 9-1-1 with NGA 911

NGA 911 LLC announced it has partnered with California to replace an outdated 9-1-1 system with the Next Generation of 9-1-1. NGA 911 says this new state-of-the-art technology puts California at the forefront of emergency preparedness.

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Google to Use Text-to-Speech Technology for Emergency Calls on Pixels

Google is adding an automated text-to-speech feature to the Phone app on Pixel devices to make it easier to relay important information for emergency calls.

CentralSquare Acquires Tellus

CentralSquare announced today that it has acquired Tellus Safety Solutions LLC. With this acquisition, CentralSquare says it is promoting “public safety without borders” by building a single, virtual dispatch system across North America

5-Year-Old Calls 911 Requesting McDonald's—Michigan Officer Delivers

A hungry five-year-old boy in Michigan did the only thing he knew how to do with a mobile phone—he dialed 911.

National Law Enforcement Museum Unveils Interactive 911 Exhibit

The National Law Enforcement Museum has unveiled its 911 Emergency Ops exhibit, sponsored by Motorola Solutions. The exhibit allows visitors to take on the important role of a 911 dispatcher and learn how this communications system is essential to the work of law enforcement.

Google and RapidSOS Now Provide Emergency Location for 911 Calls Nationwide

RapidSOS is partnering with Google to deliver life-saving 911 caller location information to public safety agencies nationwide. With the U.S. activation of Android Emergency Location Service (ELS), emergency communications centers using the free RapidSOS Next Generation 911 (NG911) Clearinghouse will now receive faster and more accurate caller location for 911 calls from Android devices.

Montgomery County Enhances 911 Communications With AT&T

Montgomery County is enhancing its 911 communications with AT&T ESInet. The county recently joined others in the National Capital Region and selected the service from AT&T. The solution gives 911 call takers enhanced tools to speed their responsiveness and boost reliability to those in emergencies.

Colorado Dispatcher Reunited with Officer She Helped After Traffic Crash

Police said Erica Limon — a Denver 911 Communications Center dispatcher and certified EMT — was on her way home after picking up her kids from school when she saw debris flying from a crash. She stopped, told her kids to stay in the car, and ran to the scene. There, she found Lakewood Police Officer Mark O’Donnell — who had been on duty, riding his LPD motorcycle — lying on the ground, moving and breathing, but seriously injured.

AT&T and RapidDeploy Team Up to Advance Emergency Response Capabilities

AT&T and RapidDeploy formed a new relationship that enables AT&T to provide Public Safety Answering Points (PSAPs) access to RapidDeploy's cloud-based Computer-Aided Dispatch (CAD) platform.

Nuance Teams Up with CAD/RMS Provider Nexgen

This partnership is designed to meet public safety's needs by combining Nuance's powerful Dragon Law Enforcement speech recognition technology with Nexgen's robust set of software system offerings – with both partners bringing decades of experience in their sectors to bear.