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911 Calls

Editorial: 911 Abuse is Not a Laughing Matter

Emergency communications centers are under siege from stupid callers, malicious pranksters, and technological errors.

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My Technology Can...Speed Up Response to Emergency Calls

911inform’s solution provides responding officers with precise information about the caller’s location and digital maps of the building.

Long Island Agency Asks NYPD for Help After Cyber Attack Cripples 911 Center

The NYPD is providing five additional call operators per tour to help handle the volume of calls. Once a call is received, instead of inputting the incident into a computer, the calls are made to dispatch officers.

NY Police Department and 911 Still Disrupted by Hackers

Officers are still unable to use their car computers to conduct background checks. Instead, the officers must use encrypted radio to contact state police or highway patrol for further information.

AT&T Launches First-Ever Nationwide Location-Based Routing for Wireless 911 Calls

Through this new “Locate Before Route” feature from Intrado, AT&T can quickly and more accurately identify where a wireless 911 call is coming from by using device GPS and hybrid information and then route the call to the correct 911 call center.

How Livestreaming 911 Calls Makes Officers More Effective and Efficient feat. Cpt. Don Redmond

What if police officers could hear 911 calls as they happen in real time? Hear a discussion that answers this question, with first hand experiences in this episode on Coffee Break with Police Experts.

My Technology Can…Livestream 911 Calls Directly to Officers

Live911 from HigherGround allows first responders to hear 911 calls in real time and immediately identify the caller’s location.

911 Calls Motivated by Bias May Be Outlawed in CA County

The Santa Cruz County Sheriff’s Office proposed the ordinance to the Board of Supervisors. Supporters say the goal is to reduce the number of racially motivated calls to law enforcement specifically and not to discourage people from using 911 to report legitimate concerns.

Police Report Increase in Domestic Calls Amid COVID-19 Pandemic

Reports of domestic violence increased in March in many cities as the coronavirus pandemic has spread across the United States.

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IACP 2019: CentralSquare Working to Improve Officer Response Times and Officer Safety

"Officers are safer if we can get them out of their field software as fast as possible," Seoane adds. He explains that if officers are not looking at their screens, their situational awareness is enhanced. And the public is safer if officers and other public safety professionals can respond more quickly.

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