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911 Calls

Police Report Increase in Domestic Calls Amid COVID-19 Pandemic

Reports of domestic violence increased in March in many cities as the coronavirus pandemic has spread across the United States.

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IACP 2019: CentralSquare Working to Improve Officer Response Times and Officer Safety

"Officers are safer if we can get them out of their field software as fast as possible," Seoane adds. He explains that if officers are not looking at their screens, their situational awareness is enhanced. And the public is safer if officers and other public safety professionals can respond more quickly.

California Upgrades to Next Generation 9-1-1 with NGA 911

NGA 911 LLC announced it has partnered with California to replace an outdated 9-1-1 system with the Next Generation of 9-1-1. NGA 911 says this new state-of-the-art technology puts California at the forefront of emergency preparedness.

Google to Use Text-to-Speech Technology for Emergency Calls on Pixels

Google is adding an automated text-to-speech feature to the Phone app on Pixel devices to make it easier to relay important information for emergency calls.

CentralSquare Acquires Tellus

CentralSquare announced today that it has acquired Tellus Safety Solutions LLC. With this acquisition, CentralSquare says it is promoting “public safety without borders” by building a single, virtual dispatch system across North America

5-Year-Old Calls 911 Requesting McDonald's—Michigan Officer Delivers

A hungry five-year-old boy in Michigan did the only thing he knew how to do with a mobile phone—he dialed 911.

National Law Enforcement Museum Unveils Interactive 911 Exhibit

The National Law Enforcement Museum has unveiled its 911 Emergency Ops exhibit, sponsored by Motorola Solutions. The exhibit allows visitors to take on the important role of a 911 dispatcher and learn how this communications system is essential to the work of law enforcement.

Google and RapidSOS Now Provide Emergency Location for 911 Calls Nationwide

RapidSOS is partnering with Google to deliver life-saving 911 caller location information to public safety agencies nationwide. With the U.S. activation of Android Emergency Location Service (ELS), emergency communications centers using the free RapidSOS Next Generation 911 (NG911) Clearinghouse will now receive faster and more accurate caller location for 911 calls from Android devices.

Montgomery County Enhances 911 Communications With AT&T

Montgomery County is enhancing its 911 communications with AT&T ESInet. The county recently joined others in the National Capital Region and selected the service from AT&T. The solution gives 911 call takers enhanced tools to speed their responsiveness and boost reliability to those in emergencies.

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Colorado Dispatcher Reunited with Officer She Helped After Traffic Crash

Police said Erica Limon — a Denver 911 Communications Center dispatcher and certified EMT — was on her way home after picking up her kids from school when she saw debris flying from a crash. She stopped, told her kids to stay in the car, and ran to the scene. There, she found Lakewood Police Officer Mark O’Donnell — who had been on duty, riding his LPD motorcycle — lying on the ground, moving and breathing, but seriously injured.