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She sent police the video recorded from the doorbell. Police immediately knew the man wasn't a criminal. "It was one of our detectives. He was going there to interview the person for whatever the situation was."
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The shift in department policy is in response to decades of false alarms sounding from businesses and residences that city leaders say needlessly tie up police officers.
Read More →A trade association representing the security industry pledged to challenge the Detroit Police Department's new policy requiring verification of the break-in before officers respond to a burglar alarm.
Read More →Starting Monday, the Detroit Police Department will only respond to burglary calls if the alarm company provides verification that an actual break-in has occurred.
Read More →To offset the cost of police response to false alarms, the Bakersfield (Calif.) Police Department has proposed an ordinance that would implement escalating fees for false alarm response. In 2010, 97 percent of the Bakersfield PD's 17,725 alarm calls in were false. Police responded to 10,115 calls, which cost the department more than $1 million.
Read More →Legislation currently being deliberated in Congress if adopted could result in the subsequent auctioning of portions of radio spectrum used by the electronic security industry to transmit alarm signals.
Read More →When responding to alarm calls, law enforcement personnel need quick access to alarm system and occupant information. Instead of contacting dispatch or the alarm companies for the information, officers can access the CryWolf alarm management database directly from their smartphone.
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The majority of burglar alarm activations are not by bad guys. False alarms account for 10 to 25 percent of all calls to the police. Each call usually requires the response of two officers for 20 minutes. In 2002, American police responded to 36 million alarm calls, costing $1.8 billion.
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