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You get a call of a suicidal adult male who has a history of mental illness. He has been depressed, got into an argument with his mother, and has armed himself with a sharp kitchen knife.
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Dispatch has received numerous calls about a large house party. Cars are parked in the street, on sidewalks, and in people's yards. The music is very loud and there are several reports of fighting. There is one report of a gun being flashed around. Callers estimate there are well over 100 people involved and say more cars keep arriving.
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Don't just take the call you are dispatched to at face value. You never know until you get there and see what your investigation brings up.
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Dispatch advises that a 1-year-old was found dead in his crib. When the mother's boyfriend went to check on him at 05:00 this morning, he was not breathing and cold to the touch.
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The suspect has advised that if anyone comes near his mother he "will take them out." You also know the sergeant asking for help uses poor tactics and will count heavily on his personal relationship with the suspect.
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All of a sudden you see a car run the checkpoint, and just as it turns out of view you hear shots fired and an officer calling for help over the radio.
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After 15 minutes of work to free the transport stuck on the tracks, an eight-car commuter train carrying 90 people rounds the bend and slams into the turbine, derailing four of the eight cars. At least 60 people are injured. You are the only supervisor available that day.
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You get a call at 1:30 a.m. that the freezer alarm has been sounded at a local fast food restaurant with drive-through service that's located in a high-traffic tourist area of town. There are rarely, if ever, false alarms at this location.
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In every call for service, you should think things through before you begin your response. Each call can be broken down into three phases: pre-response, response, and post-response.
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The officer told his ex-girlfriend that if she didn't get back together with him, he would call the agency himself and create a situation where they would have to kill him.
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