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A Montgomery County, Md., emergency dispatcher could be heard snoring while a frantic woman tried to get help with her husband who was turning blue.
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New York's emergency call takers field nearly 4 million accidental 911 calls a year, including false alarm calls and "butt calls."
Read More →Our colleagues over at Dispatch Magazine have provided a bevy of nifty resources to help law enforcement agencies thank the individuals who relay mission-critical information to and from the field.
Read More →The photos from the Halloween 2006 accident show 18-year-old Nicole "Nikki" Catsouras maimed and nearly decapitated in her father's mangled Porsche. The pictures were taken by CHP investigators and were never intended for public release but were leaked by two Highway Patrol dispatchers.
Read More →He is hospitalized with wounds in his lower right leg and his upper right torso, and police say Davidson was wounded by a clerk at Bethpage Grocery while he was attempting to rob the store.
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Next-generation 911 (NG 911) is a term that refers to the transition in public safety to broadband technology and multimedia-enabled operations that will enhance 911 capabilities for call centers and first responders. NG 911 relies on the implementation of an Emergency Services IP Network (ESInet) that lets a person send video, voice and text "calls" to a call center during an emergency.
Read More →Verint's Audiolog for Public Safety is designed to help today's agencies reduce liability and risk, and comply with industry standards and regulations, including those associated with next-generation 911 (NG 911). It provides advanced call recording and the ability to instantly recall incident-based recordings to support investigations with increased access to key information.
Read More →Addressing the nation's leading public safety communications officials, the FCC's chairman said the commission's top three next-generation 911 priorities for public safety include location accuracy, establishment of a governance framework, and funding.
Read More →A 16-year-old boy who was allegedly driving under the influence while being pursued by police is facing charges connected to a crash that caused the death of a 911 dispatcher.
Read More →Responding deputies from the Johnson County (Kan.) Sheriff's Office actively investigated a 911 accident call for two hours that turned out to be a prank call, according to the agency.
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