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The parents of a U.S. Border Patrol agent killed with a gun sold in the government's botched "Fast and Furious" gunrunning investigation believe a Justice Department Inspector General’s report into the case was mostly an effort to keep Attorney General Eric Holder from being blamed.
Read More →Two models may help your field conversations, depending on who you're talking to. Introduce-Explain-Ask is a service-oriented approach for relatively low-stress encounters. For tougher, more volatile situations, you can use Ask-Tell-Make.
Read More →Homeland Security Chief Janet Napolitano told U.S. senators conducting Judiciary Committee hearings that she was not aware of her agency's controversial involvement in an ATF operation that let guns reach Mexican drug cartels.
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