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Articlesby Amaury MurgadoFebruary 17, 2011

Workplace Communication: Closing the Generation Gap

For the first time in history, we have four generations working side by side in the modern workplace. They consist of Traditionalists, Baby Boomers, Generation X, and Millennials (also known as Generation Y or Nexters). With four different groups working together, there is bound to be a collision between each other's set of values.

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Articlesby Greg YoungSeptember 7, 2010

Bearing Bad News

Make the notification as soon as possible following the incident. Making a personal notification is always a race against time, and it's far better that they hear it from you, in person, rather than finding out on the news or through the grapevine that their loved one has died.

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Inside the Badge by Dina ZapalskiDecember 16, 2009

Talking Them Down

I have had many experiences on patrol and SWAT call-outs where being a female definitely benefited in my negotiating with the suspect and eventually getting him to surrender peacefully or to do what I wanted him to do.

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Inside the Badge by Diana DrummeyDecember 1, 2009

Defusing Volatile People

Can female officers more easily calm a suspect who may be on the brink of violence?

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Inside the Badge by William HarveyOctober 29, 2009

Off-Duty Considerations

The other day a young officer inquired about off-duty actions and equipment. His question focused on how to act, so here's my advice.

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Inside the Badge by Diana DrummeySeptember 25, 2009

Do You Need to Prove Yourself Physically?

Sgt. Diana Drummey looks for other ways to resolve confrontations than getting physical, but will go there, if need be.

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Inside the Badge by Lori ConnellyJuly 15, 2009

Gift of Gab

When you're a police officer, you don't need to have the best gift of gab. Just avoid making the stupidest comment on the street.

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Inside the Badge by Robert O'BrienNovember 26, 2008

Verbal Commands

Verbal commands very often set the tone for the ultimate outcome of police encounters, including SWAT operations.

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Articlesby Dean ScovilleNovember 1, 2007

What Skills Do I Really Need to Win a Violent Confrontation?

What does it take to really survive a violent confrontation? For all the tactical training and mental preparations, just how much does luck enter into the equation? And what can you do to shift the odds in your favor? These are weighty questions for even the most experienced of cops.

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Inside the Badge by Steve AshleyJune 7, 2007

Watch Your Words

As a "profession," law enforcement is growing a body of knowledge, especially as it relates to high-risk activities, such as use of force, driving, and arrest practices. That body of knowledge relies upon certain terminology to illustrate concepts and ideas in an easily understood context. When we choose terminology to illustrate ideas, the temptation is always there to "make it sound good." That's usually OK, but sometimes the effort to make it sound good can create probl

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