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Newsby Staff WriterMarch 19, 2018

Arkansas County Locates School Shooting Hoax 9-1-1 Caller With Solacom Mapping Software

Guardian Map is a geo-location and mapping feature that comes with Solacom’s Guardian 9-1-1 Solution, a user-centric voice, data, and video emergency call management solution for public safety answering points (PSAPs). Marion County 911 had the system installed on Feb. 28. Guardian Map allows call takers to view the location and status of all 9-1-1 calls right from their desktops.

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Newsby Staff WriterMarch 1, 2018

IWCE 2018 Announces Keynote Presentations

Thaddeus Arroyo, CEO, AT&T Business; Michael Poth, CEO, FirstNet; and Michael Maiorana, SVP, Public Sector, Verizon Enterprise Solutions will deliver keynote addresses at International Wireless Communications Expo (IWCE) 2018, an annual event for communications technology professionals.

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Newsby Staff WriterFebruary 23, 2018

Hundreds of Accidental 911 Calls to California Dispatchers Traced to iPhone Repair Center

Since October, the Elk Grove Police Department's dispatch center has been receiving about 20 non-subscriber initialized 911 calls per day, said Officer Jason Jimenez, police spokesman.

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Newsby Staff WriterFebruary 10, 2018

2 Ohio Officers Killed Responding to 911 Hangup

One officer died on the scene, and the other at the Ohio State University Wexner Medical Center, police said.

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Newsby Staff WriterJuly 20, 2017

Equature Offers System for Integrating Body-Worn Video with Command and Control in Real Time

Equature's new Interactive Policing technology system integrates Next Generation 911 (NG911) command and control dispatch recording systems to mobile body-worn and in-vehicle video cameras in real time.

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Newsby Staff WriterApril 3, 2017

TX Man Calls 911 to Lure, Shoot at Deputies, Sheriff Says

According to the Parker County Sheriff's Office, Thomas called the communications center threatening if deputies didn't respond to his location, he would "shoot 'em [sic] all." Officials determined it was a ruse to lure deputies to the residence.

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Newsby Staff WriterFebruary 28, 2017

NC Deputy Shot Responding to 911 Hangup Call

A Guilford County, NC, sheriff’s deputy was shot on Monday evening and a suspect was taken into custody after a standoff that lasted more than seven hours, according to Sheriff B.J. Barnes.

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Newsby Staff WriterJuly 20, 2016

Sugar Land Public Safety Dispatch Receives Total Response Reaccreditation

Sugar Land Public Safety Dispatch in Texas has earned a two-year Total Response Reaccreditation for emergency call handling. Total Response Accreditation is provided by 911 call-handling-system provider PowerPhone.

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Articlesby Amaury MurgadoJuly 8, 2016

How to Figure Out the Type of Call You're On

To be sure, the hardest part of any call is figuring out what you have. Once you do, it's a matter of following protocol, policy, and filling out the right paperwork. And therein lies the rub; getting to that point. It's akin to solving puzzles or answering riddles.

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Newsby Staff WriterJuly 6, 2016

Indiana Sheriff's Office Upgrades 911 Call-Handling Operations With Total Response

The Pike County (IN) Sheriff's Office is transitioning to PowerPhone's Total Response solution to streamline 911 call-handling operations.

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