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Sugar Land Public Safety Dispatch in Texas has earned a two-year Total Response Reaccreditation for emergency call handling. Total Response Accreditation is provided by 911 call-handling-system provider PowerPhone.
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The Pike County (IN) Sheriff's Office is transitioning to PowerPhone's Total Response solution to streamline 911 call-handling operations.
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Under pressure from Republican leaders, the Justice Department on Monday afternoon reversed itself and released a full, uncensored transcript of the Orlando terrorist's 911 call on the night of the massacre.
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City officials quickly decided to use the 311 call center as an alternative but debated for at least a half hour how to let the public know about the problems.
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The NYPD smartphones that every officer is set to be issued by next year will become an invaluable resource in fighting crime in real time, officials said Sunday.
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The Aurora Police Department was on high alert Monday after a dispatch operator received an alarming and anonymous call threatening local law enforcement.
Read More →TCS' new modular and scalable solution is designed to reliably and accurately route 9-1-1 voice calls, text and multimedia to PSAPs and emergency responders.
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Officers Benjamin Metz, 38, and John Schwarze, 45, a K-9 handler for Lake Wales Police Department, were wounded, Velasquez said. The bullet that struck Schwarze was stopped by his duty belt.
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Police officers rushed to the area, and when they arrived, they encountered not Kendall, but the citizen who dialed 911. That citizen is white and in his mid 50s, similar to Kendall, police said.
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Only 100 call centers out of more than 6,000 across the country are capable of receiving and responding to text messages. But that may be changing soon.
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