Police Magazine Logo
MenuMENU
SearchSEARCH

Walking the Line

As a supervisor, get to know your people, support them and provide the guidance to ensure they are making the right decisions. When you are successful, anonymity is often your reward, while failure brings the press scandal that brings down careers and departments.

June 1, 2004
4 min to read


"Support the strong, give courage to the timid, remind the indifferent, and warn the opposed." - Whitney M. Young Jr.

During Operation Iraqi Freedom, my good friend Maj. Mike Walker was responsible for the tactical security of our unit during the frequent halts on the drive to Baghdad.

Ad Loading...

Every time we set in, he "walked the line" to ensure that the Marines were alert, that all the heavy guns were properly deployed, and that the Marines had everything they needed to repel an enemy attack. This meant he moved around in the pitch black of night, in vicious, blinding sandstorms and often on very little food and sleep.

He knew the success of the mission, as it always does, depends on making sure your people know how to do their jobs, that they have the tools to do it, and that they are doing the right thing. By "walking the line," Maj. Walker provided the supervision and leadership needed at every level of an organization.

The Abu Ghraib prison story showing the graphic abuse of the Iraqi prisoners has been all over the news, so I won't go into the details.

The real question in this story is, Where were the front line supervisors during the abuses depicted in the photos? Where were the senior enlisted men and the company grade officers? Were they conducting daily inspections? Did they ensure everyone was properly trained and understood the rules of war? Were they talking to their men and the prisoners to make sure all the proper protocols were being followed?

The answer clearly must be no; otherwise the abuses would not have happened or would have been limited to an isolated incident.

Ad Loading...

These two examples are taken from the recent military situation in Iraq, but can easily be translated into supervisory issues in police work. "Walking the line" can be quite a bit harder for police supervisors, because sergeants and lieutenants need to go out and find their officers at calls and traffic stops in order to interact with them.

But the principles are the same; the officers should be properly trained and equipped, they should be rested, fed, and watered as the situation allows; and they better be doing the morally and ethically right thing. The only way to know is for police leaders to be tireless in the day-to-day supervision of their officers, their squads, and their watches.

Supervision is not an intrusion, nor should it be perceived by officers to be interference in the performance of their duties. If that is the case, you have an officer that needs counseling or retraining. I have found that once the officers realize I care about the department, the unit, doing good police work, and them as individuals, this is rarely a problem.

Other than a few rare cases, officers who are righteous and feel that they are well supported never have a problem with supervisors visiting their calls. Unfortunately, many officers find supervisor visits are too rare an occurrence.

Following are some ways I have found to be excellent approaches to "walking the line" in police supervision. Rather than single out individual officers, I like to conduct mass inspections of personnel, equipment, and vehicles as it gives me an indication of who needs more attention. Backing up officers on calls and traffic stops gives me an indication as to whether or not officers are using good tactics and professionally dealing with the public.

Ad Loading...

These contacts also give me an opportunity to praise outstanding work and write commendations. Carefully reviewing paperwork, while painful and tearfully boring at times, is another tool to identify who pays attention to detail and who can write. Conducting and attending training is an excellent way to identify the strengths and weaknesses of officers and offers an opportunity to correct deficiencies before mistakes are made in the field.

Finally, during most shifts there is time for a meal and coffee breaks; these are the best opportunities to get to know the officers personally and find out how they really feel with regards to work-related issues. Sometimes, these informal communications are a great way to gently provide leadership.

All things being equal, the difference between success and failure is often decided by the quality of supervision throughout every level of an organization.

In your department, "walking the line" might be a tour through the jail, backing officers in the field, or stopping by the desks of your detectives. As a supervisor, get to know your people, support them and provide the guidance to ensure they are making the right decisions. When you are successful, anonymity is often your reward, while failure brings the press scandal that brings down careers and departments.

Subscribe to our newsletter

More Patrol

Two healthcare professionals model 5.11 medical scrubs—one in gray and one in blue—against a blurred hospital background, highlighting the brand’s professional apparel for medical workers.
PatrolJuly 2, 2026

5.11 Expands Professional Services Line with Premium, Performance-Driven Scrubs Designed for Healthcare Professionals

The launch of high-performance medical scrubs marks another major expansion of 5.11’s growing Professional Services category, enabling hospitals and healthcare systems to outfit a wide range of roles.

Read More →
Close-up of a black SOG Seal FX knife featuring a commemorative 250th anniversary engraving on the blade, displayed on an American flag to honor the United States' semiquincentennial.
PatrolJuly 2, 2026

SOG Knives Unveils 250th Anniversary Limited Edition Fixed Blade

SOG Knives has debuted its 250th Anniversary Limited Edition SEAL FX Fixed Blade, and only 250 are available. It features an advanced 4.3-inch S35VN steel blade and a tough glass-reinforced nylon handle.

Read More →
Close-up of a slim black Streamlight Wedge SL flashlight resting on an olive tactical vest with a black-and-gray American flag patch, its LED illuminated to showcase the compact everyday carry design.
Patrolby Wayne ParhamJune 25, 2026

POLICE Product Test: Streamlight Wedge SL

The Streamlight Wedge SL is a high-performance light for inspection or administrative tasks that features USB-C charging and an output up to 500 lumens in a compact package.

Read More →
Ad Loading...
Graphic recognizing Officer Michael Jaycox of the San Jose (CA) Police Department as Officer of the Month for May 2026, featuring his uniformed portrait beside a badge-and-rose emblem.
PatrolJune 25, 2026

NLEOMF Officer of the Month Saved Child from Burning Vehicle

The National Law Enforcement Officers Memorial Fund named Officer Michael Jaycox of the San Jose Police Department (California) as the Officer of the Month for May 2026. Read more about Jaycox’s heroic actions.

Read More →
Promotional image for Garmont Tactical’s Contact Collection featuring black tactical boots displayed in front of a police vehicle with flashing red and blue emergency lights. Text announces the new collection and notes it is now available.
PatrolJune 24, 2026

Garmont Tactical Introduces the Contact Collection for LE

Garmont Tactical has launched its Contact Collection, a new lineup of law-enforcement duty boots featuring 4-inch and 6-inch options, including waterproof models.

Read More →
Graphic celebrating 1,613 Folds of Honor graduates, featuring graduation books, a diploma, a mortarboard cap, the Folds of Honor logo, and an inset photo of a graduate standing in front of a campus building.
PatrolJune 11, 2026

Folds of Honor Celebrates Graduation Season as 1,613 Military and First Responder Family Scholars Earn Their Degrees

Every Folds of Honor scholar graduating in the Class of 2026 carries a story starting with sacrifice. Folds of Honor ensures it doesn’t end there. Since 2007, Folds of Honor has awarded nearly 73,000 educational scholarships to military and first responder families.

Read More →
Ad Loading...
Graphic for a POLICE Magazine article on Tennessee’s new deadly force law, featuring Lady Justice, handcuffs, a Tennessee map with Nashville highlighted, and the headline “Impact of New Deadly Force Law.”
Patrolby David StephensJune 4, 2026

Why Tennessee’s New Deadly Force Law Matters Beyond Tennessee

Tennessee’s new deadly force law is more limited than many may realize. Effective July 1, 2026, the law applies to a person who is not engaged in conduct that would constitute a felony or a Class A misdemeanor and who is in a place where the person lawfully resides. But it could have far-reaching influence.

Read More →
Graphic comparing EMS transport options: an ambulance responding with emergency lights versus police officers assisting an injured person into a patrol vehicle. Headline asks whether to wait for EMS or transport immediately, noting the decision depends on the situation.
Patrolby Wayne ParhamJune 2, 2026

When Do You Transport a Wounded Officer by Police Vehicle?

Time-sensitive injuries like penetrating trauma mean a wounded officer needs to reach a trauma center as soon as possible, and in some cases, that means transporting by police vehicle rather than waiting for EMS. What are the factors to consider in making that transport decision?

Read More →
Graphic titled “5 Things to Know When Buying Backup Lights” featuring a compact Streamlight flashlight attached to tactical gear. Police Law Enforcement Solutions branding appears in the lower corner against a dark, dramatic background.
PatrolMay 21, 2026

5 Things to Know When Buying Backup Lights for Patrol Use

What is the value of a backup light, and what do you need to consider when selecting one? These smaller lights are invaluable as a secondary or special-purpose light and can be easily carried in a pocket or clipped to MOLLE gear, a key chain, shirt, or a vest.

Read More →
Ad Loading...
graphic honoring fallen law enforcement officers featuring a uniformed officer holding a folded American flag, with bold text reading “2026 Roll Call of Heroes” and “363 Fallen Officers Honored,” alongside the National Law Enforcement Officers Memorial Fund logo.
PatrolMay 14, 2026

363 Fallen Officers Honored During National Police Week

In case you missed NELOMF’s annual Candlelight Vigil, here are all 363 names of the fallen officers whose names were added to the National Law Enforcement Officers Memorial this year.

Read More →