"Local officers simply deliver the paperwork to our station and our officers serve them," Bentley says. "We are familiar with our students, staff, and facilities, and this allows us to rapidly serve warrants and subpoenas while saving local officers a great deal of time." Bentley's officers handle between 25,000 and 30,000 calls for service each year and make thousands of arrests, which also frees up local officers who are frequently impacted by significant personnel shortages.
Several years ago, Capt. Terry Timley of the Macon (Ga.) Police Department worked with Bibb County SROs when he served as a supervisor for the Bureau of Alcohol, Tobacco, and Firearms gang unit. He found the additional help provided by Bibb School Police to be invaluable. School police officers assigned to his unit during the summer helped address increased summer gang activity caused by students being on the streets instead of in school. Often, five or six school district officers would be under his command at one time. This afforded a much needed boost of personnel for the Macon Police Department, putting SROs to work where they were needed most. The officers' close working relationship benefited the school system as well as the broader community.
Okaloosa County's Fountain has seen first-hand the value of SROs in helping to develop leads for investigators working unsolved cases.
In one instance, an SRO in Fountain's unit helped detectives recover thousands of dollars worth of stolen property and make arrests for more than 30 open burglaries. In another case, an astute SRO helped solve a particularly brutal double murder.
According to Major Phil Irish, who oversaw the investigation, "Information received via the resource officer was instrumental in solving an extraordinarily gruesome murder committed by four teenagers, some of whom later talked about their involvement to friends at school. That kind of information may not have reached us if not for the presence of a resource officer at each school." Officer Luis Ojeda with the El Paso (Texas) Independent School District Police Department also sees the role of an SRO as a valuable asset to local agencies. Having previously served with the El Paso Police Department, he has seen the situation from the perspective of both agencies. "We eliminate a lot of workload for other officers by handling thousands of calls for service, traffic accidents, and the issuance of traffic citations on and near campuses," Ojeda says.