The Montville Township Police Department has deployed the Mark43 Public Safety Platform, which includes Computer-Aided Dispatch (CAD), Records Management System (RMS), Analytics, and the OnScene mobile application.

The rollout replaces the department’s legacy on-premises systems with a modern cloud-based platform, giving officers and dispatchers more secure and resilient tools for daily operations. Montville PD is one of the few agencies in the region operating independently of the Morris County system.

With the adoption of Mark43, Montville will also become NIBRS compliant, enabling the department to provide standardized crime data to the FBI and improve accuracy in federal reporting.

“We needed a technology overhaul, and with Mark43 we’re already seeing the impact,” said Chief Andrew Caggiano, Montville Township Police Department. “From faster access to critical information to streamlined report writing, our officers are better equipped to serve the community.”

Mark43 officials said the deployment is part of a broader modernization effort in New Jersey.

“Agencies across the region are adopting cloud-native solutions to strengthen security and improve efficiency,” said Bob Hughes, CEO of Mark43. “We’re proud to support Chief Caggiano and his team.”

The Mark43 CAD is designed to give dispatchers faster, data-driven response tools. The RMS helps streamline report writing and data management, while the OnScene mobile app provides officers with GPS tracking, real-time situational awareness, and field access to critical information.

“This deployment was about investing in our people,” Chief Caggiano added. “The system is intuitive and allows officers to spend more time in the community instead of tied up with paperwork.”

The Mark43 platform is hosted on AWS GovCloud and authorized at the FedRAMP and StateRAMP High levels, which ensures cybersecurity protections against ransomware and other threats.

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