She knows who has pets and who raises cattle. She knows if someone’s relatives have been hospitalized or evacuated. And she knows where everyone who stayed lives.
On Tuesday, the second day the neighborhood was in lockdown, Ross bought bags of groceries with her own money and sent her husband to fetch specialty items. She then dropped them off to affected residents.
Ross, who patrols Napa regularly, said she’s gotten to know the neighborhood where she’s been posted. She knows who lives where, and she’s written notes of passage that allowed certain residents to go through the barricades.
On Wednesday, when a crying mother called her cell phone saying she hadn’t seen her hospitalized daughter in three days, Ross got in her patrol car and took the woman to Queen of the Valley hospital. She waited, then brought her home,
SFGate.com
reports.