The autism empathy scenario is the second VR empathy training offered to customers following a schizophrenia empathy scenario that launched in October 2018. Axon announced its empathy-based training following a survey of 500 US law enforcement professionals, which found that 80% of officers believe there is a need for improved agency tools and resources to effectively de-escalate dangerous situations.
"It's humbling to work with the second largest police department in the country to pilot this VR training program," says Laura Brown, Axon's senior director of training. "There's no one-size-fits-all strategy for responding to calls for service in the field. The more police officers understand what people are experiencing during a crisis, the more they can adapt their response to effectively de-escalate the situation and protect lives."
The VR technology provides officers with immersive training where trainees can put themselves in the shoes of both the officer responding to the scene and the person in crisis. For the pilot program, Axon will work closely with the Chicago PD to incorporate the VR training piece into the department's existing curriculum.
"The goal is to take crisis intervention training out of the classroom, and into a virtual field," says Chicago PD Lt. Antoinette Ursitti, a Crisis Intervention Team program coordinator. "We're excited to see how this new partnership with Axon can help our department not only understand civilians in crisis, but equip them to de-escalate situations verbally."
Axon is announcing its partnership with the Chicago PD during Mental Health Awareness Month. In addition to the partnership, Axon is working to assemble a crisis intervention training advisory board to guide the development of empathy-based training scenarios. For both the autism and schizophrenia empathy training, Axon worked with mental health, community and policing experts to ensure an accurate portrayal of a service call involving someone suffering from a mental health crisis.
