Inside the Elite Interactive Solutions command centerEIS
Elite Interactive Solutions (EIS), a pioneer in guard replacement services using proprietary intelligence and 100% verified police calls, reports that its industry-leading remote guarding services proved integral to robbery arrests in California.
The incident occurred at the Amcal First Street Apartments in the Orange County city of Santa Ana.
On Aug. 13, 2023, at 2:10 a.m., EIS’ Security Operations Command Center (SOCC) received a video alert for an unidentified vehicle with a flat tire parking in the apartments’ tenant entrance. Elite’s agents issued a precautionary verbal warning, and the Santa Ana Police Department (SAPD) was immediately contacted for a response to a wellness check as the two observed individuals appeared to be heavily intoxicated, with one of them passed out on the pavement near his vehicle. Their descriptions and locations were relayed to police dispatch. Prior to the officers’ arrival, the two subjects were robbed and assaulted, which EIS’ SOC communicated to SAPD dispatch.
Before the officers arrived on the scene, one new suspect rode his bicycle in from First Street and attempted to rob the initial victim who was passed out on the pavement after reportedly being pistol whipped. Officers were seen arriving on the property and handcuffing the bike-riding robbery suspect. Paramedics arrived after the suspect was in custody and were seen arriving and transporting both of the robbery victims to the hospital.
Within two weeks video footage supplied by EIS proved invaluable in helping Santa Ana PD’s subsequent investigation that resulted in the apprehension of two additional perpetrators who had fled the crime scene. Local television station KTLA 5’s news aired the story, prominently featuring EIS’ video and the critical role it played in authorities successfully arresting all three robbers. The broadcast can be viewed here: https://youtu.be/LeTqVvRotCE?si=mxITp4vJWFoZCxR1
“I am gratified Elite Interactive’s SOCC could play an integral role in apprehending the suspects and help bring closure to the victims,” said EIS CEO and founder Aria Kozak. “This incident is a prime example of how, on a nightly basis, Elite is not only there for its customers but also acts as a trusted partner to law enforcement. Because we report zero false alarms, police know when Elite calls it legitimately warrants priority response.”
About Elite Interactive Solutions
Elite Interactive Solutions is a remote guarding pioneer and leader in offering security solutions that provide clients with dramatically more effective security at greatly reduced costs when compared to traditional guard services. The proprietary combination of systems and processes helps clients avoid losses and set new standards in crime prevention. To learn more about Elite Interactive Solutions, visit eliteisi.com.
