Virtually every ACSO member, top to bottom, sworn and civilian, is a credit to our profession. They look and act sharp. They are consummate professionals, who are also approachable, and always willing to stop and assist. They do it with genuine enthusiasm.
This degree of esprit de corps only happens when there's high morale. Good leadership recognizes that the "grunts" get the job done. The higher the morale, the more enthusiastically the job gets down.
This is not to say that ACSO doesn't have its problems. Like so many other LE agencies, ACSO has been forced to make severe cutbacks due to the lingering bad economy. However, this hasn't stopped 700 of ACSO's 1,500 personnel from volunteering to participate Urban Shield year-after-year. This includes the two ACSO SWAT members who were involved in a harrowing shootout a week and a half before the event.
What are they volunteering for? To work long, 12-hour shifts supporting all aspects of Urban Shield, including driving, providing security for the competing SWAT teams, manning EOCs, and working various exercise scenarios. They must plan, organize, and ensure all goes smoothly with all the inevitable anticipated and unanticipated hiccups.
For the second time in three years, an Oakland Raiders home football game was the same day as Urban Shield. To cover normal staffing, the Raiders game, and Urban Shield, all but 50 of ACSOs sworn personnel were on duty on a Sunday. Yet, not one of the ACSO personnel I saw had even the slightest hint of "attitude." The opposite was on display. All exuded enthusiastic, dedicated professionalism.