When Eric Clifford became chief of the Schenectady Police Department, he recognized that meaningful change would come from improving culture, communication, and trust—not simply adding new technology. Outdated processes were limiting information flow, reducing efficiency, and weakening patrol visibility across the city. To address these challenges, Clifford partnered with Transfinder to develop Patrolfinder, a purpose-built patrol intelligence solution designed around how officers actually work. The result was stronger patrol coverage, improved communication, and measurable crime reduction—by as much as 49 percent in some categories.
This whitepaper shares how leadership and smart technology helped transform policing while building lasting community trust.
In this whitepaper, you’ll learn how to:
- Increase officer adoption through collaborative culture, officer-driven technology design
- Use patrol data to reduce crime and strengthen community trust
- Improve patrol visibility and communication without tracking officers