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Dispatchers

Idaho Officer, Dispatcher Credited with Saving Heart Attack Victim

An officer and a dispatcher with the Pocatello Police Department are credited with saving the life of a man who suffered a massive heart attack early Saturday morning.

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Sacramento Police Dispatcher On Duty During Murder of Officer Adopts Therapy Dog

The dispatcher who was on the radio channel during the incident in which 26-year-old officer Tara O'Sullivan was ambushed and killed has adopted the therapy dog that was on loan from a local animal shelter.

New Bill Would Make Dispatchers and Call Takers First Responders Nationwide

According to the website for California Representative Norma Torres—who is a co-sponsor of the bill along with Republican Richard Burr of North Carolina—the proposed legislation seeks to reclassify communications officers nationally from a non-protective service occupation to a protective one in the Standard Occupational Classification system, giving dispatchers recognition as first responders.

Dispatchers and Call Takers: Thanks to (and Support for) the Men and Women on the Thin Yellow Line

During the second full week of April, public safety agencies celebrate a group of individuals without whom public safety agencies would fail to properly function—dispatchers and call takers.

11 Tips for Responding to Domestic Violence Calls

Here are some tips on staying safe on these types of calls for service, and ensuring the welfare of the individuals who have been victimized.

Subject Brutally Beats Mississippi Dispatcher at Police Station

A Mississippi dispatcher was brutally beaten last week when a man showed up at the police department and attacked her, police said.

Colorado Dispatcher Reunited with Officer She Helped After Traffic Crash

Police said Erica Limon — a Denver 911 Communications Center dispatcher and certified EMT — was on her way home after picking up her kids from school when she saw debris flying from a crash. She stopped, told her kids to stay in the car, and ran to the scene. There, she found Lakewood Police Officer Mark O’Donnell — who had been on duty, riding his LPD motorcycle — lying on the ground, moving and breathing, but seriously injured.

Stop The Falling

If companies can predict consumer behavior with considerable accuracy, is it outside the realm of possibility that the same could be done for criminal behavior?

Company Says It Provided Right Address to Dispatcher the Night Missouri Officer Killed

The day after the shooting, investigators revealed the 911 call originated in Windsor, Mo. But dispatchers sent police to a home around 20 miles away in Clinton, Mo.

Slain Missouri Officer was Dispatched to Wrong House

He should have been dispatched to an address in Windsor, 25 miles away, where the call originated.