Federal agencies and other organizations considering switching their telephone systems to Voice Over Internet Protocol (VOIP) should take precautions to help minimize security risks, says a recent report by the National Institute of Standards and Technology (NIST).
VOIP is an emerging technology that makes it possible to place telephone calls using a broadband Internet connection instead of traditional circuit-based telephone lines. While the benefits could include lower cost and greater flexibility, switching to a new form of communication technology can be more complicated.