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Newsby Staff WriterNovember 12, 2012

Video: Seattle Cops Allow 'Mutual Combat'

A Seattle Police sergeant defended the actions of officers who allowed two men to fight on a city street late Friday under a little-known law allowing "mutual combat."

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Newsby Staff WriterOctober 31, 2012

Insurer Stymies Ariz. Sheriff's Armed Border Posse

An armed volunteer posse set up by Pinal County Sheriff Paul Babeu to scan the desert for violent drug smugglers is running into serious bureaucratic opposition that might thwart the controversial operation.

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Newsby Staff WriterOctober 25, 2012

Video: Homeless Ex-Crip Helps Dallas Cop

A homeless former Crip gang leader helped a Dallas Police officer who was being assaulted, garnering praise from the agency.

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Newsby Staff WriterOctober 23, 2012

Video: Vigilante Stops Subway Fight with Samurai Sword

A man wielding a full-length samurai sword broke up a fight on a Phoenix light rail train last week, when he drew the weapon and advanced toward the attackers.

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Newsby Staff WriterOctober 17, 2012

Armed Posse Patrols Oregon County

There's no room in the county jail for burglars and thieves. And the sheriff's department in a vast, rural corner of southwest Oregon has been reduced by budget cuts to three deputies on patrol eight hours a day, five days a week.

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Newsby Staff WriterSeptember 2, 2012

Armed Citizen Saves Cop at Texas Trailer Park

Vic Stacy fired four shots from 150 feet away to stop a man with an assault rifle who was firing at an Early P.D. officer pinned down behind his patrol car.

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Newsby Staff WriterAugust 20, 2012

Video: N.H. Cop Rescues Driver From Burning Car

A Manchester (N.H.) Police officer's dashboard camera captured his rescue of an unconscious driver from a burning car with the help of bystanders. Officer Gerad Gonzalez helped drag an unconscious man to safety.

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Articlesby Gerry LongMarch 8, 2012

6 Crucial Contacts When Planning Event Security

When planning events, you'll want to involve the event coordinator (or committee); fire and ambulance services; information technology and communications; public works; the media; and organized volunteers.

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Newsby Staff WriterOctober 14, 2011

Citizen Saw Mich. Robbers Switch Vehicles, Called Authorities

While waiting to make a deposit at the drive-through ATM of the ChoiceOne bank in Ravenna, local business owner Timothy Hendges spotted the two bank robbers who later struck and killed an officer during a high-speed pursuit.

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Complaint form on clipboard with black pen, ready for filing a formal written complaint
Articlesby Amaury MurgadoJuly 13, 2010

Dealing With Citizen Complaints

Once you realize that it's not personal, complaint response becomes a process not a confrontation. The key to dealing with any complaint is showing respect. By respecting yourself and others, everything else will fall into place.

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