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AT&T will work with the Tennessee Emergency Communications Board (TECB) to provide a "text to 911" trial service that would allow AT&T wireless users to send text messages to Tennessee 911 call centers.
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The family of a woman murdered after calling 911 has sued the Dallas Police Department and the city, claiming the Aug. 19 call was given a lower priority because it came from a lower-income minority neighborhood.
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A man who was shot by Minneapolis Park Police Tuesday after stabbing a female officer called 911 to lure officers, police said. The officer and her partner were responding to a report of a knifepoint robbery in the area of Minnehaha Parkway West at Bryant Avenue South.
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The Dallas Police Department is investigating its response to a woman who was found dead two days after calling 911 to report she was being attacked.
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Many of us now carry smartphones, laptops, and tablet computers with us everywhere, making our preferred mode of reporting an emergency—by cell, text, photo or video—incompatible with the current system. For example, when callers dial 911 from their smartphone, that telephone number no longer equates to a fixed location.
Read More →The Milwaukee County (Wis.) Sheriff's Office has released a recording of the 911 calls it received from people on Aug. 5 reporting that a gunman was shooting people at the Sikh Temple of Wisconsin in Oak Creek.
Read More →A New York City deputy chief and Iowa sheriff will join a 15-member panel that will establish a nationwide broadband network for public safety, acting U.S. Commerce Secretary Rebecca Blank announced Monday.
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Something like 38% of all 911 calls in New York City are now attributed to the phenomenon known as "butt-dialing." The New York City 911 operators receive 10.4 million calls a year and nearly 4 million of them are accidental. And the Big Apple is not alone in suffering from this problem. It's a nationwide plague caused by a little-known cellphone feature.
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A Montgomery County, Md., emergency dispatcher could be heard snoring while a frantic woman tried to get help with her husband who was turning blue.
Read More →New York's emergency call takers field nearly 4 million accidental 911 calls a year, including false alarm calls and "butt calls."
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