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To free up additional patrol officers, Chicago Police Superintendent Garry McCarthy has instructed officers not to respond to lesser crimes such as vehicle theft, garage burglary, or crime where the offender is no longer at the scene.
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The family of a woman murdered after calling 911 has sued the Dallas Police Department and the city, claiming the Aug. 19 call was given a lower priority because it came from a lower-income minority neighborhood.
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Communication is a two-way street. We asked several officers for three things they want dispatchers to know, as a companion piece to our September feature, "10 Things Dispatchers Want You to Know."
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The Dallas Police Department is investigating its response to a woman who was found dead two days after calling 911 to report she was being attacked.
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A Montgomery County, Md., emergency dispatcher could be heard snoring while a frantic woman tried to get help with her husband who was turning blue.
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New York's emergency call takers field nearly 4 million accidental 911 calls a year, including false alarm calls and "butt calls."
Read More →Our colleagues over at Dispatch Magazine have provided a bevy of nifty resources to help law enforcement agencies thank the individuals who relay mission-critical information to and from the field.
Read More →The photos from the Halloween 2006 accident show 18-year-old Nicole "Nikki" Catsouras maimed and nearly decapitated in her father's mangled Porsche. The pictures were taken by CHP investigators and were never intended for public release but were leaked by two Highway Patrol dispatchers.
Read More →He is hospitalized with wounds in his lower right leg and his upper right torso, and police say Davidson was wounded by a clerk at Bethpage Grocery while he was attempting to rob the store.
Read More →Verint's Audiolog for Public Safety is designed to help today's agencies reduce liability and risk, and comply with industry standards and regulations, including those associated with next-generation 911 (NG 911). It provides advanced call recording and the ability to instantly recall incident-based recordings to support investigations with increased access to key information.
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